Russell Tambourine | Page 4

My car is in great condition so I have not needed many services. My interactions with the dealership and their maintenance service have all been very good. services. My interactions with the dealership and their maintenance service have all been very good. More

by LHPJC Verified Customer Verified Customer

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Russel T was our service rep. He was extremely helpful andprofessional. We got our Sorento fixed quickly. Could not have gotten better service He was extremely helpful andprofessional. We got our Sorento fixed quickly. Could not have gotten better service More

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There was a recall on my car, They fixed the issue and got my car back to where it should be. got my car back to where it should be. More

by CP3OH2112 Verified Customer Verified Customer

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Fast and Quick service every time! ! Russell is wonderful! I highly recommend Gettle Kia in Bradenton! ! Russell is wonderful! I highly recommend Gettle Kia in Bradenton! More

by DANIELLEMBEAUDRY Verified Customer Verified Customer

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The service staff at Gettel Kia Bradenton are amazing! The work has always been right the first time and it’s done in record time as well! The work has always been right the first time and it’s done in record time as well! More

by Jason C. Verified Customer Verified Customer

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Easy to make appointment. Friendly staff . Great experience. Will definitely be back when needed. Friendly staff . Great experience. Will definitely be back when needed. More

by tim.friedman8199 Verified Customer Verified Customer

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As I have stated many times in prior reviews. Russell Tambourine is the ONLY reason I visit your dealership and is the sole reason I will continue to do so. As a side, I currently own two Kias, a Russell Tambourine is the ONLY reason I visit your dealership and is the sole reason I will continue to do so. As a side, I currently own two Kias, a 2020 Stinger and a 2024 K-5. Unfortunately, Gettel Kia of Bradenton did not have either in stock when I purchased, which was completely understandable given the supply chain issues from 2020 - 2022. With that said when I am ready to purchase my nest KIA, (I have owned seven thus far beginning in 2015) But, to be candid, the ONLY reason that I will seek my next purchase from Gettel Kia of Bradenton as in the past, is because of the service, specifically CUSTOMER SERVICE, vehicle knowledge, professionalism, courtesy, accommodations of my needs, (I could go on until there are no more adjectives remaining in the English language, but I'll save them for future reviews), that RUSSELL provides. He is complete professional who knows my vehicle like I know the alphabet and most importantly, he knows me. He definitely KNOWS HIS CUSTOMERS, which is so vitally important in a service driven business model. In short, I TRUST Russell COMPLETELY to provide the correct diagnosis and a thoroughly explained prognosis. His diagnosis is always accurate including the material nature or immediate need of the recommended service and if anything beyond my request is warranted, he has never attempted or come close to "over selling). In short Associates such as Russell are treasures rarely found and and should be rewarded in kind. And since I am certain I am not the only customer who shares this opinion, Russell is definitely one of those "it factor" Associates that definitely not only earns his salary, but earns the dealership loyally consumers, such as myself. Simply the best in any class. PERIOD. Kenneth Ragan More

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They are always courteous and thorough. I feel they are understanding of people's needs as well as trustworthy. When they tell me something, I believe them. I feel they are understanding of people's needs as well as trustworthy. When they tell me something, I believe them. More

by jmccourtie56 Verified Customer Verified Customer

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Refused to help me with my weather strips that I was unhappy with everything else was great. unhappy with everything else was great. More

by amberose8303 Verified Customer Verified Customer

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Russel met me immediately and quickly took care of check in. The approximate wait time was spot-on and I was kept informed. The completion paperwork was handled efficiently and swiftly. I also scheduled my in. The approximate wait time was spot-on and I was kept informed. The completion paperwork was handled efficiently and swiftly. I also scheduled my next Auto Butler appointment based on my time parameters. I do wish that early Saturday maintenance appointments were more flexible and available to schedule online. Otherwise, everything was smooth and productive. More

by WILDFLOWERS957 Verified Customer Verified Customer

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