Russell Hoskins

Staff are pleasant and helpful also informative for how to set up a new vehicle. to set up a new vehicle. More

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Everything was great except it took four hours to wait on paper work. Too long to wait. Arrived at 3:30. Had our vehicle picked out by 4:30. Finished at 8:05. Excuse was something about computer not working paper work. Too long to wait. Arrived at 3:30. Had our vehicle picked out by 4:30. Finished at 8:05. Excuse was something about computer not working but was not told this until 7:45 when we start signing. Had our granddaughter with us who was very hungry and thirsty. Had we know something was not working, we could have left to eat and then came back. Then we had an hour drive home. Not happy about that. More

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Russell Hoskins helped me find the car I wanted in my price range. I felt respected and valued and not worked-over. I am pleased with the car and feel the price was fair. price range. I felt respected and valued and not worked-over. I am pleased with the car and feel the price was fair. More

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We have purchased several vehicles at Machens. Sales team is always good to work with and feel no pressure to buy. I Highly recommend them. is always good to work with and feel no pressure to buy. I Highly recommend them. More

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Have bought several vehicles from the Machens family over the years. I have always had a great experience and feel like I’m treated like family. the years. I have always had a great experience and feel like I’m treated like family. More

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new truck Russel did everything possible to make our overall experience as painless as possible and did everything we requested of him.He is very knowledgeable Russel did everything possible to make our overall experience as painless as possible and did everything we requested of him.He is very knowledgeable and goes out of his way to follow up after the sale My only complaint is for a dealership that advertises over 6000 vehicles in stock only one 2018 ford pickup could be found.PS My wife still isn't to happy about red More

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Easy to work with Russell was very easy to work with. I called him Friday with some questions and requests and he was fast getting back to me with the information. We Russell was very easy to work with. I called him Friday with some questions and requests and he was fast getting back to me with the information. We went down Saturday and picked up our truck. Also, the finance dept was so easy to work with. We came with our financing prior to the sale and the finance dept was still kind and treated us well. More

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Lots of Selection on the Lot This dealership has great selection and several long time sales people that have lots of knowledge on Ford products. They try to get you as many ince This dealership has great selection and several long time sales people that have lots of knowledge on Ford products. They try to get you as many incentives as possible and give you a good price on your trade in. Once the sale is completed they get your car ready fast so you take it home right away looking sharp. My sales person worked hard to get me the best deal on the Ford Escape I wanted. Financing went smoothly and quickly with no surprises. More

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Car buying made simple! Been looking for a SUV for a while and had a Fusion to trade in. Russell at Joe Machens got us top dollar for our car and made it work! Nice guy and Been looking for a SUV for a while and had a Fusion to trade in. Russell at Joe Machens got us top dollar for our car and made it work! Nice guy and went the extra distance to help. More

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Fabulous! Russell and Brian were fabulous. They went above and beyond both me and my son. Both made sure that we got a quality vehicle for the smallest price. Russell and Brian were fabulous. They went above and beyond both me and my son. Both made sure that we got a quality vehicle for the smallest price. More

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