Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Russell Holloway
Refer Me
Russell Holloway
Used Car Sales Consultant
Mike Castrucci Ford of Alexandria
7400 Alexandria Pike
Alexandria, KY 41001
25 Reviews
25 Reviews of Russell Holloway
August 14, 2024
We have bought 7 vehicles from Russell . Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!! Whether it’s for my business or personal he always has treated us like family !! Thank you Russell for all of your hard work throughout the years !!!! More
by lawnsmithsllc
Other Employees Tagged: Jeremy Huffman
August 12, 2024
I brought my 2018 Ford fiesta to service. I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they I have 100,000 mile warranty or seven years whichever comes first. Transmission was diagnosed as needs replaced. I have $100 deductible but now they are saying they have to tear the transmission apart to find out why it failed, and if they think it was my fault, I Have to give them over $1000 for them to put it back together, which is a matter of opinion . My warranty papers does not state anything like that. why would I want to damage my own car and not have nothing to drive. I hope Ford dealership makes the right decision and honor my warranty More
by Rockychilelli65
Other Employees Tagged: Jason from service
December 23, 2022
Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. professional. This was the second vehicle I have bought here , and plan to again. More
by jgarner0827
Other Employees Tagged: Mike Routt, Greg Risch, Tina Ruebusch
July 30, 2022
Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More
by DT2
Other Employees Tagged: Bryan Smith, Nick Rauch , David Robinson
June 15, 2022
Great customer service! ! Bought a used car and traded in a car in under 2 hours! ! Bought a used car and traded in a car in under 2 hours! More
by Shelby Sanders
Other Employees Tagged: Roger Lyons, Tina Ruebusch, Jeremy Huffman , Kenton Shoemaker
February 27, 2022
I had an amazing experience at Mike Castrucci Ford and Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank you Mike Castrucci!! More
by Tmmrn70
January 09, 2022
Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More
by catrinaanderson859
Other Employees Tagged: Roger Lyons, Jeremy Huffman , Matthew Stratton, Andrew
February 07, 2021
Russell made my car buying experience super easy! He took the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he br the stress out of finding the perfect vehicle for me and my three kids. When I met him, I explained my situation and what I was looking for and he brought up the most perfect fit for my family. Then when my kids were sick, he drew up the sales papers and had everything ready to go So I could sign from my car when I came back to the dealership. Can’t recommend Russell or Mike Castrucci Ford enough!!! More
by Kendal.r.tharp
January 21, 2021
This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More
by Carolsue2460
Other Employees Tagged: Nick Rauch
December 05, 2020
Very Pleased with the service and assistance In purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickl purchasing my 2005 Ford truck from Mike Castrucci and Salesman Russ H.very friendly no pressure purchase was in and out of the dealership very quickly Thanks agian G.Gross More
by gg82895
