Russell Hardenburgh
Russell Hardenburgh at Yalcars
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Russell Hardenburgh

Sales Manager

Yalcars

1050 N Meridian Rd
Youngstown, OH 44509

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4.1
95 Reviews
4.1

95 Reviews

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95 Reviews of Russell Hardenburgh

October 18, 2024

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Employee Rating

I am very satisfied for my purchase. They answered all my questions and got me a great rate for financing. Definitely recommended. More

by Yoyo Tesla driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 06, 2024

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Great car. . Great Deal.. Great Customer service! Drove it to Cleveland a couple of times since I have had it. No issues! More

by Adeptant22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Yalcars responded

Dear Adeptant22, Thank you for sharing your experience! 🌟 We're glad to hear you're happy. Your feedback is much appreciated! 😊🚗✨

July 13, 2024

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Yalcars gave me a deal on a good car. I found it online, contacted the dealership and we made an appointment same day for me to look at it. Very quick and easy process. Carol was very More

by Josh Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2024

Yalcars responded

Dear Josh Campbell, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had a positive experience with us at Yalcars. It’s great to know that Carol provided you with professional and friendly service, and that the process was quick and easy for you. We appreciate your patience in taking the time to thoroughly evaluate your vehicle before leaving a review. It’s wonderful to hear that everything is in good working order and that you’re happy with your purchase. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Thank you for recommending us to others. We look forward to serving you and anyone you refer in the future. If you ever need anything, please don’t hesitate to reach out.

July 07, 2024

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Sooooo bad! !!! This place cannot be trusted!!!! The vehicle I purchased started falling apart the minute I brought it home!!!! All kind of lights came on when I More

by Sad and disappointing
Sales Price Transparency
Purchase Time
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Recommend Dealer
No
Jul 13, 2024

Yalcars responded

Dear Madam, Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We strive to provide reliable vehicles and excellent customer service, and it’s clear we fell short in your case. Older and higher mileage vehicles often require more maintenance and repairs, which can sometimes be unexpected. We do our best to inspect and service our vehicles before sale, but issues can still arise, especially with older models. We appreciate your patience and willingness to work with us on the initial repairs. We regret that the additional issues you encountered were not identified earlier. Your feedback is valuable and will help us improve our inspection and service processes to better serve our customers in the future. If there is anything more we can do to assist you, please contact us directly. We want to make this right and restore your confidence in our dealership.

June 22, 2024

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Employee Rating

She was nice and friendly. This was my first time buying a car and she helped by walking me through the process. More

by temme101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Yalcars responded

Dear temme101, Thank you for taking time to share your experience. Congrats on your first time being a car-owner. Enjoy your new ride!

May 25, 2024

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100% recommended place to purchase a car. I visited yalcars dealership to purchase this acura mdx was recieved warmly got proper attention in a very friendly atmosphere we had a good and fai More

by Zohaib khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 17, 2024

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Yeet was my sale agent. He told us we were approved to finance the car but within 24 hours, he told us à different story which made us that there was a different buyer on th More

by jorane.noel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 06, 2024

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This was an awesome experience. I was searching for something really nice, so I came back to Yalcars. I had gotten a few cars from them over the years, and each one was absolutely f More

by bajbaj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin

May 06, 2024

Yalcars responded

Dear bajbaj24, We're glad to hear that you had an awesome experience with Yalcars! It’s great to know our dealership's consistently provided you with quality cars over the years. Your recommendation speaks volumes about our service which we are so proud to hear of. Enjoy your new car and safe driving! 🚗👍

April 17, 2024

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Employee Rating

Came in to look at and test drive a truck I wanted. Outstanding Customer service worked with me to get in the truck and drive off. I highly recommend yalcars to friends and family. More

by free.k.gatto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Yalcars responded

Thanks for your kind words it was a pleasure to meet you today! Enjoy your truck and thank you for choosing YALCARS!

April 07, 2024

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Employee Rating

I finally found the truck I was looking for and Russ was a great guy to work with will definitely be recommending to my friends! More

by Montana Minor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Yalcars responded

Dear Montana Minor, Thank you for your kind words! We're glad to hear that you had a positive experience. Russ is great with his customers. Your recommendation is greatly appreciated. Enjoy your new truck and safe travels! 🚚🎉

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