Russell Cunha | Page 49

Very satisfied with the experience. We purchased our previous Mazda CX-9 at a different dealer and we were so dissatisfied that we opted to have all of our service performed at Flood Maz We purchased our previous Mazda CX-9 at a different dealer and we were so dissatisfied that we opted to have all of our service performed at Flood Mazda. Our confidence in their service department was the main reason for purchasing a new Mazda. We spoke with Taylor Trahan and test drove the car. I wanted to wait until we returned from a scheduled vacation before moving forward with the purchase. Taylor was very respectful of time and only followed up after we returned from our brief get away. When we decided to move forward with the purchase, I was concerned that our roof racks racks would not fit on the new rail system. He kept the roof rack and had the service department install on the car prior to pick up. If/when Mazda offers an AWD large four door sedan, I would seriously consider purchasing for my primary transportation. More

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Flood Mazda Does it Again! We recently purchased the newly designed CX-9 and it's a beauty! This is our fourth Mazda purchase and we couldn't be more pleased! Each person we e We recently purchased the newly designed CX-9 and it's a beauty! This is our fourth Mazda purchase and we couldn't be more pleased! Each person we encountered at the dealership was professional and extremely helpful. This is a dealership where you can count on being treated like family! Thank you Jeff and Cody. Russell you have a great team, keep up the great work you do at Mazda!! Now we look forward to terrific service provided by a great service team! More

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Flood Mazda Review To Whom It May Concern: It was an all-around pleasant experience at Flood Mazda! From the minute I walked in the door, to the second that I left, To Whom It May Concern: It was an all-around pleasant experience at Flood Mazda! From the minute I walked in the door, to the second that I left, every person that I dealt with was extremely professional. I am very happy with my new Mazda, but most importantly and extremely grateful for the way that I was treated while doing business at Flood Mazda. Everything was explained to me and there were no hidden fees, which was helpful and put my mind at ease. Thanks again for all of your help; I truly had a positive experience there. I definitely will go back, not to mention tell family and friends about Flood Mazda and what a pain-free experience I had! Great job, thanks guys! Sincerely, Jennifer Castaldi More

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Great dealership I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sal I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sales Representative Taylor was knowledgeable, listened to our needs, and not pushy which we really appreciated. They helped us work within our budget to find the perfect vehicle for our family. We had never owned a Mazda before but after this experience, we definitely will be back. More

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Third times a charm!! After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in RI. After reviewing their inventory they had a car that fit my needs and wants. Sent an e-mail and made contact with Russell. He was responsive to my questions, his response was quick, he answered all my questions without hesitation and directly...no beating around the bush. I made arrangements to go visit the dealership and view the cars available that fit my needs and wants. When we arrived at the dealership and met Russell he was exactly as he was online. Personable, direct and friendly, he introduced us to Cody and the rest is history. Cody is so polite, very friendly and very knowledgeable. We took our test drive with Cody and he responded to my questions, as well as my adult children's questions directly and without hesitation. Explained all the features of the CX5. Once back at the dealership we finalized the deal....Flood Mazda is all about teamwork. All the employees I met Russell, Cody, Jim in Finance and the two in Service EXEMPLIFY the word CUSTOMER SERVICE!! Jim made the financing go smoothly, everything was prepared, explained fully and all done with the utmost professionalism. This is how a dealership should treat customers!!! Kudos to everyone that makes it happen at FLOOD! PS: I drove 1.25 hours to Flood Mazda and the closest Mazda dealership to me is about 15 minutes away! But I would do it again in a heart beat! More

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Exceptional service! Couldn't be happier! I recently purchased a 2015 Mazda CX5 from Flood Mazda and I can not say enough good things about my experience with the employees at this dealership. I recently purchased a 2015 Mazda CX5 from Flood Mazda and I can not say enough good things about my experience with the employees at this dealership. My sales person was Joe Comforti and he was absolutely fantastic. He made what is usually a difficult, stressful experience, a complete joy. He made me feel very comfortable in my purchase and was extremely helpful in educating me about the vehicle. Having dealt with my fair share of "sleazy" sales people, Joe was a breath or fresh air. As if that wasn't enough, I also met with the manager, Russ and he was just as friendly and honest as Joe! I also have to say what a pleasure it was to work with Cody, who handled our financing and paperwork. Yet again, another outstanding, knowledgeable and friendly associate. Needless to say, I would strongly recommend not only buying a car from Flood but go see Joe Comforti! I love my car! Thank you Joe! More

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