Russel Wade
Russel Wade at Phil Wright Autoplex
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Russel Wade | Page 2

Sales Professional

Phil Wright Autoplex

3300 E Main St
Russellville, AR 72802

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5.0
120 Reviews
5.0

120 Reviews

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120 Reviews of Russel Wade

March 12, 2024

Dealership Rating
Employee Rating

Once the car came in they took care of me quick. Thanks to John Jones for the help More

by tyler.bryant4102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Phil Wright Autoplex responded

We cannot thank you enough for this glowing review of our dealership, Tyler! We know how valuable your time is and we aim to provide efficient and thorough customer service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team

February 24, 2024

Dealership Rating
Employee Rating

Very quick response to my on line and email questions. Also quick and easy for paper work. More

by kenkimduncan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Bustard

Feb 27, 2024

Phil Wright Autoplex responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Phil Wright Autoplex Team

December 20, 2023

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Employee Rating

Very responsive. Everything was ready when I pulled up. Traded keys signed a few documents and was out of the door within 30-45 minutes! Probably a record right? More

by jwilliams4020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 20, 2023

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Employee Rating

Excellent sales and service experience at Phil Wright Autoplex! Definitely recommend them for any vehicle needs More

by R P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Phil Wright Autoplex responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Phil Wright Autoplex Team

December 09, 2023

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The entire group from Blake to the finance department were top notch and professional. I will definitely purchase additional vehicles from the Phil Wright dealership. More

by scottp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 18, 2023

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Employee Rating

The dealership was very helpful and supportive,Have bought vehicles there for years,Would not go anywhere else, More

by wSTONEY51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Phil Wright Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

October 01, 2023

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Employee Rating

Always have what I'm looking for. Russell is always a big help when searching for a new vehicle More

by tuckertj12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Phil Wright Autoplex responded

Thank you so much for this lovely review, Tucker! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Russell and our team have been so helpful during your visits. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team

September 17, 2023

Dealership Rating
Employee Rating

This is a true “home town “ dealership. No haggling and with only a $129 dealer prep fee. That’s awesome! 👍 They also use a Top Notch delivery and transport service for those who need thei More

by tony@tropicalpoolsfl.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership, Tony! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

August 24, 2023

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Employee Rating

Everything was great. The salesman was really good at helping me find what I was wanting. More

by dlh72801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 14, 2023

Dealership Rating
Employee Rating

Had my oil changed. All oil leaked out of car. Technician cross threaded oil plug. No apology No garage floor clean up offered. More

by ARYOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2023

Phil Wright Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Aug 16, 2023

ARYOOPER responded

And how do you want me to respond when the damage is done. There was No apology so you can’t go back and undo that one. There was no offer to clean the oil spill on my garage floor. They were given in opportunity when I asked how do “I” clean up my garage floor? The reply was to go out and buy a particular bag of clay that is used for oil spills on garage floors. I was told I could buy it at Walmart. No thought about the fact that it’s over 100° in my garage and they’re telling this 70+ year old senior, she can go home and clean up her the oil spill herself. So is this the kind of response you were looking for? Because every word of this is true!

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