169 Reviews
Write a Review169 Reviews of Russel Lilly
September 03, 2024
We have been providing services at this dealership for many years and have had a very good experience. Russell is always attentive and willing to help! many years and have had a very good experience. Russell is always attentive and willing to help! More
Other Employees Tagged: Cody Griffin
August 19, 2024
We were treated like family from the moment we walked in the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then bega the door. Chris Gandara was enthusiastic but also patiently answered all of our questions. He showed us two cars, compared the options, and then began working with Juan to reach a price we could all agree on. As a customer of Brandon Tomes since 2012, I have received precisely what I expected- professional and fair treatment. Quentin "QB" thoroughly explained the financing terms, found us the best interest rate, and answered our questions. Even Russell Lily and Dylon Fortier came by to ensure we were properly cared for. You cannot go wrong with Brandon Tomes Subaru. There are 2 Subaru dealerships closer to where we live, but BT Subaru is worth the drive. More
Other Employees Tagged: Quenton Bass, Dylon Fortier , Chris Gandara
June 13, 2024
Ozzy was our sales person and he answered all of our questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was v questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was very friendly and helpful. More
Other Employees Tagged: Ozzy Sungec
June 02, 2024
Wanted to update to obe of the last 2024 Subaru Forester Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted d Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted delivery. Hats off also to finance manager Patrick Varassi. Pat has worked deals for us on 7 Subarus over the past 12 or so years. So great to work with Patrick. I see Pat has just left Brandon Thomas Subaru, for a Chevy dealership. He will be sorely missed by longtime Brandon Tomes Subaru customers! More
Other Employees Tagged: Bailey Reid, Nicholas Jones, Zaid Alia, Kaylah Casasola , cornelius william, Patrick Varassi: 5 stars
May 28, 2024
Been dealing with this dealership for many years and this is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. is the 8th vehicle purchased with them. Know many of the employees like family. Never done us wrong and will continue to do busy with them. More
Other Employees Tagged: Quenton Bass , Roger Venegas
March 27, 2024
This is the third car I’ve purchased from Brandon Tomes Subaru. Great service and treated fairly. Subaru. Great service and treated fairly. More
Other Employees Tagged: Quenton Bass, William Eagling
March 24, 2024
Our family has purchased 4 vehicles from Brandon Tomes. I think that says it all. I think that says it all. More
Other Employees Tagged: Quenton Bass , Victor Baro, David Celis
February 16, 2024
This is my third purchase from Brandon Tomes Subaru. I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and know I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and knowledgeable, and always follow through with what they say. The service department is exceptional, and maybe the number one reason I have returned. More
Other Employees Tagged: Brandon Tomes , Roger Venegas
December 27, 2023
My experience with Eric Williams for my trade-up was exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my e exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my experience seamless, for the third time. More
Other Employees Tagged: Quenton Bass , Denise Watson, Eric Williams
November 18, 2023
Brought my Ascent for an Oil Change. Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I w Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I was checking the oil and I noticed that one of the clips holding down the air induction cover was missing and the other was missing. I am NOT impressed. More
Other Employees Tagged: LC Agramont , Roberto Coto, Jonathan Daniells, Denise Watson