Russ Ouellette
Russ Ouellette at Werner Mazda

Russ Ouellette

Service Advisor

Werner Mazda

736 Huse Rd
Manchester, NH 03103

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4.8
123 Reviews

Dealership Experience

4 yrs, 8 mos

4.8

123 Reviews

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123 Reviews of Russ Ouellette

June 22, 2025

Dealership Rating
Employee Rating

They were very helpful with break issue and was communicating with us. Russ and Dylan.were very helpful More

by Stevej
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Gallagher , Pat

June 20, 2025

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Russ was very helpful with the issue we are having with our breaks. He reached out and keep us in the loop More

by Stevej
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Gallagher , Pat

June 20, 2025

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Russ made my day when he had my seat motor replaced the same day and under warranty. Having the stress of my seat failing a 3rd time in less than 2 years and not knowing how it would play out quickly beca More

by lorajl
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Recommend Dealer
Yes

June 13, 2025

Dealership Rating
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Lorrie was very hel0ful, answered my texts promptly and service seemed to repair what was needed. Lorries looked into getting some things c9vered under warranty as well. More

by way2muchfun5
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Recommend Dealer
Yes

June 12, 2025

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Had an issue with my engine light going off and on. Had to reschedule 3 times because it was off. Brought in and they figured out the issue and repaired it Would go anywhere but Warner Mazda great More

by pmb869
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Recommend Dealer
Yes

Other Employees Tagged: Lorri Schofield , Roger Turnquist

June 09, 2025

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Great customer experience for service. Always great at explaining what is going on and working with you to ensure the best result. More

by ianmac331
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Recommend Dealer
Yes

June 09, 2025

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Russ bent over backwards to make sure that I was informed and taken care of as it would take a few days until it was finished More

by davehazelton
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Recommend Dealer
Yes

May 30, 2025

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The staff is great. Very professional and kind. This was my second Maintenace service. Excellent service and staff. More

by tramac64
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Recommend Dealer
Yes

May 30, 2025

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The staff was very friendly. The free beverages, snacks comfortable seating, free WiFi and big screen tv was very relaxing. The whole experience was amazing. More

by r.desjardins5
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Recommend Dealer
Yes

May 27, 2025

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Employee Rating

Shannon was very helpful, knowledge and personable. Everything took a reasonable time and I was informed the whole time. I Literally have nothing to complain about. More

by Jsoli
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Fogarty

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