Russ Eller | Page 16

I imagined that shopping for a vehicle during the COVID-19 pandemic would be difficult. Not so! I did my research on line and selected a vehicle I was interested in. The dealership (Kyle) responde COVID-19 pandemic would be difficult. Not so! I did my research on line and selected a vehicle I was interested in. The dealership (Kyle) responded within minutes of my request to schedule a test drive. Upon arrival, I was greeted promptly and warmly. Everyone was observing distancing and safety recommendations. The purchase process was quick and easy. No haggling over price, no push for add-ons. In less than 2 hours, I drove away in a Certified Pre-owned Rogue. Well done, Ed Martin! More

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Great experience all around! Everyone was extremely friendly! The process was very quick and painless. I look forward to being a customer. The maxima is a great vehicle. friendly! The process was very quick and painless. I look forward to being a customer. The maxima is a great vehicle. More

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Great Experience Worked with Russ, who was an excellent and knowledgeable individual. He knew the ins and outs of the history of the building, the land, the cars, you Worked with Russ, who was an excellent and knowledgeable individual. He knew the ins and outs of the history of the building, the land, the cars, you name it! Came in for a specific vehicle, knew the price going in and that’s the price that was shown. Appreciate the effort put in! More

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Pre-owned Salesman Russell was great! I had been searching for a particular car within a specific price range, when several popped up at Ed Martin’s. We drove over two hours to get there, I had been searching for a particular car within a specific price range, when several popped up at Ed Martin’s. We drove over two hours to get there, and it was raining when we arrived for our appointment with Russ. We could not have been more pleased with Russ and Mason. Rain did not stop Russ from taking his time to show us options on the car, and he even took the time to sync my phone to the car. Thank you so much, Russ, for your great customer service!! That being said, the experience I had with the finance associate was not very pleasant. He was rude, let me know he wasn’t making a dime because I didn’t buy a warranty, and made a snide comment about my credit score. Had I met him first, I would have looked elsewhere. Thank you, again, Russ, Mason, and the whole crew at the pre-owned car building!! YOU ROCK!! More

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Excelente job and Ross was pretty friendly and answered all my questions. He helped me go through all the process and wait for me until I got my car. job and Ross was pretty friendly and answered all my questions. He helped me go through all the process and wait for me until I got my car. More

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Fast and easy I worked with Russ to get my used 2015 Murano platinum. It was quick, painless and he was very helpful. I’m very happy with my decision to purchase at I worked with Russ to get my used 2015 Murano platinum. It was quick, painless and he was very helpful. I’m very happy with my decision to purchase at Ed Martin Nissan. I recommend working with Russ! He’s knowledgeable and he made sure I was going to be getting everything I wanted/needed. Thanks Russ! More

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Great experience We had a great experience buying my new-to-me dodge journey! Had to wait for a little bit to finish the paperwork but everyone was friendly. We had a great experience buying my new-to-me dodge journey! Had to wait for a little bit to finish the paperwork but everyone was friendly. More

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Perfect, respectful treatment the whole time. We fell in love with the Nissan test driving at Hubler. Hubler wouldn't deal or have any conversations about a deal so we went to this Ed Martin lot We fell in love with the Nissan test driving at Hubler. Hubler wouldn't deal or have any conversations about a deal so we went to this Ed Martin lot on Shadeland Avenue and met Russ Eller. He found exactly what we were looking for, gave us a price, and the deal was made. Great staff all over the lot and into the service department. We were very welcomed. Thank you. More

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Great values! We came to the lot knowing what vehicle we wanted to see and it was straight to the point. Russ was great to work with and was a very straight forward We came to the lot knowing what vehicle we wanted to see and it was straight to the point. Russ was great to work with and was a very straight forward salesman. He let use test drive the car right away and was very patient with us as we were getting all the info to him. I highly recommend Ed Martin Nissan to anyone looking for great vehicles that are priced to sell. More

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Great Experience Just purchased a 2015 Suburban from ED Martin Nissan. I had been looking for quite some time and found this one as a fresh trade, fully serviced with Just purchased a 2015 Suburban from ED Martin Nissan. I had been looking for quite some time and found this one as a fresh trade, fully serviced with a good price. The staff was very friendly not pushy and I did not feel pressured to buy. They detailed the vehicle and filled it with gas while I finalized purchase details. Wow did it shine! My sales person even synced the Bluetooth in my vehicle to my cell phone before I left. Love my new ride. Thanks so much!! Lisa H. More

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