15 Reviews
Write a Review15 Reviews of Russ Brown
October 08, 2024
Enjoyed the experience very much and everyone was very friendly and professional and made the buying process pleasant friendly and professional and made the buying process pleasant More
Other Employees Tagged: Kirk Hughes
February 26, 2024
I had a very good experience at Country Chevrolet, staff was good to work with, will recommend to my friends and family for their next vehicle purchases. was good to work with, will recommend to my friends and family for their next vehicle purchases. More
Other Employees Tagged: Kirk Hughes
February 08, 2024
My check engine light came on after driving it 8 times now it needs a transmission. Also went to use the warranty we bought and had to wait 2 extra days for them to get in touch with country about to send now it needs a transmission. Also went to use the warranty we bought and had to wait 2 extra days for them to get in touch with country about to sending the used car inspection. That’s not all in the deal I was told and on paper that I would get first and second row floor mats worth $500-600 well I got those plus the rear which was $400 too bad they couldn’t do the thirds row to… first time buying from them and last Update 2/9 I was provided the service history on the vehicle in a timely matter. More
November 22, 2023
Kirk did an amazing job helping me with my purchase. I can honestly say I don't think I would have bought the car without him being involved in the deal. I can honestly say I don't think I would have bought the car without him being involved in the deal. More
Other Employees Tagged: Kirk Hughes , Lucas Kersey
June 26, 2023
We purchased a new 2023 Colorado over the phone basically, I told Russ Brown. Prior to picking up the truck I told Russ Brown I wanted to get in and out as soon as possible. He said we would and he basically, I told Russ Brown. Prior to picking up the truck I told Russ Brown I wanted to get in and out as soon as possible. He said we would and he made that happen. 15 minutes after I arrived I was driving away in the new truck, no B.S.. The transaction could not have gone smoother! More
March 18, 2023
Absolutely Outstanding Dealership to deal with. We were serious about buying a truck and had been to a few dealerships prior. None can compare to the outsta Outstanding Dealership to deal with. We were serious about buying a truck and had been to a few dealerships prior. None can compare to the outstanding and accommodating nature of Russ Brown! We are from Connecticut and have checked different dealerships from the northeast area to no avail. Driving to Virginia for an unrelated reason, we decided to explore other dealerships. We had stopped at a couple dealerships who wanted to push trucks that were not what we were looking for. I gave a simple list of three must haves. We were driving through Warrenton, and would be there in less than 45 minutes. I got on the mobile chat and asked if they had any low mileage used trucks 2500. Russ responded immediately that they did. We drove in looked at a couple and found immediately one that fit the three top requirements and even better than we hoped for. He showed us one that was not even on the lot that just came in on trade and it was perfect. We needed a little time to think and asked if there was a good place to eat and what hotel Russ could recommend. He did which is going out and beyond. After we got back to Connecticut and comparing more trucks we called Russ back and told him to write up the sale. Luke worked up the numbers and in less than one week we made another trip down to pick up the truck. We are thoroughly happy with our experience with Country Chevrolet and would definitely recommend this dealership to anyone. It's worth the trip! More
October 03, 2022
JC, Kirk and Russ made the buying process. JC through the order process Kirk and Russ through the delivery process. Excellent teamwork within dealership. JC through the order process Kirk and Russ through the delivery process. Excellent teamwork within dealership. More
Other Employees Tagged: J.C. Welch, Kirk Hughes
July 16, 2022
Bought a used car for my daughter. They made the process so easy. They even detailed the car, replaced the rear brakes, changed the oil, and gave it 4 new tires. All included in the pr They made the process so easy. They even detailed the car, replaced the rear brakes, changed the oil, and gave it 4 new tires. All included in the price. Russ was on top of everything and made sure we were completely satisfied. Would highly recommend. More
Other Employees Tagged: Dustin Hott
March 01, 2022
Real good people, pleasure doing business with them, look forward to doing business again in the future! forward to doing business again in the future! More
Other Employees Tagged: J.C. Welch, Kirk Hughes