Russ Beach

John put forth so much time and effort to ensuring he found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, and although knowing he had other customers, I felt like I was his main focus until I found the right vehicle (which took a couple weeks). I love my new Grand Cherokee, and everything with the purchasing process and financing with Russ was seamless. My husband and I couldn't have had a better experience purchasing a new vehicle for me after 13 years of the old one, and we are grateful to have Southern CDJR right down the road. The entire team was attentive and very professional while also making us feel comfortable. More

by christina55 Verified Customer Verified Customer

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Great service and great service writer. Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco da Always busy with taking care of us customers. Worth the wait. And his team, George, Johnny, and Mikey are the old school veterans from Pomoco days. They know what they are doing! Deal in confidence! More

by Separationdrmr84 Verified Customer Verified Customer

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Bad experience! Josh was very rude during my first visit to the dealership. After eventually making a purchase, I later discovered Southern’s advertised dealer disco Josh was very rude during my first visit to the dealership. After eventually making a purchase, I later discovered Southern’s advertised dealer discounts was not on my purchase order. They were replaced by manufacturer customer discounts. A couple of weeks later, my check engine light came on due to a recall that my sales lady assured me was not an issue on my RAM 1500. More

by rocksolidhouse Verified Customer Verified Customer

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Had only one financial officer available. A big delay in the process. It’s important to recognize needed staffers for the amount of customers. A big delay in the process. It’s important to recognize needed staffers for the amount of customers. More

by gdodds20 Verified Customer Verified Customer

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The sales manager met us in the parking lot when we first arrived and was very outgoing And polite. He introduced us Is to ramon And ramon took it from there. We were able to get the deal done and had a plea arrived and was very outgoing And polite. He introduced us Is to ramon And ramon took it from there. We were able to get the deal done and had a pleasant time With everybody involved. I highly Recommend Southern chrysler dodge ram in newport news Virginia. More

by chowsky12@gmail.com Verified Customer Verified Customer

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The sales staff and finance personnel offered fanominal service. Russ Beach walked me through the finance portion and answered my near tedious questions with expertese. Additionally Quentin Deck offered in service. Russ Beach walked me through the finance portion and answered my near tedious questions with expertese. Additionally Quentin Deck offered informational follow on post sale walk through leaving no question unanswered. More

by Drevonte Verified Customer Verified Customer

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Our overall experience from start to finish was excellent! We couldn’t have asked for better service and attention to our needs. excellent! We couldn’t have asked for better service and attention to our needs. More

by hansvonkruger Verified Customer Verified Customer

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Great service, they will do all they can finding the car you looking for . Will be back in the future you looking for . Will be back in the future More

by Haoc5881 Verified Customer Verified Customer

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I was there on time and was out on time as promised. Service was performed as needed. Service was performed as needed. More

by sternefam2 Verified Customer Verified Customer

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Service was good. Wish a car wash was included if the customer wants it like the Mercedes Benz Service do after getting vehicle serviced. Wish a car wash was included if the customer wants it like the Mercedes Benz Service do after getting vehicle serviced. More

by rjrg40 Verified Customer Verified Customer

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