Rushawn Spence

Robert was knowledgeable, professional, and courteous. I went there to look at a specific car with details provided to Rashan which were not those of the car I tested. $8,000 more, dark grey not white. A I went there to look at a specific car with details provided to Rashan which were not those of the car I tested. $8,000 more, dark grey not white. A trade-in value sales game was played, it felt like a bait and switch. More

by CPEROCAMPO Verified Customer Verified Customer

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I spoke to Rashawn initially over the phone where we worked out the deal. He was helpful and always friendly. I finished the transaction with Roque “Rocky” Diaz who was so patient and accommodating. I worked out the deal. He was helpful and always friendly. I finished the transaction with Roque “Rocky” Diaz who was so patient and accommodating. I left the dealership in the dark and rain so it wasn’t until the next day that I found a few minor issues. I contacted the dealership and they told me to bring the car back. They allowed me to drive in a used vehicle while it took almost two weeks to correct the minor issues. Everyone was super friendly and easy to do business with. This is my 3rd Volkswagen with this dealership. More

by lisacordero Verified Customer Verified Customer

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Great dealership. Robert was great with getting me into the car I wanted no matter the cost Robert was great with getting me into the car I wanted no matter the cost More

by jg.glassman92 Verified Customer Verified Customer

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Unable to be honest, lots of lies, Oscar was VERY unprofessional, unable to offer proper services. Still waiting to receive what is due. unprofessional, unable to offer proper services. Still waiting to receive what is due. More

by DarleneGBurch Verified Customer Verified Customer

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Not a trustworthy place to buy a vehicle especially the “pre owned “. Terrible experience with no accountability from the entire staff from Sales, Finance, to the Managers. Can’t get anyone to return a pho “pre owned “. Terrible experience with no accountability from the entire staff from Sales, Finance, to the Managers. Can’t get anyone to return a phone call or address issues that came up after the sale. More

by Arnold B. Verified Customer Verified Customer

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Well Roque Diaz and I got quite an easy connection. The day before after reading bad reviews about another dealership I was kind of off market. Then Roque had the genius idea of sending me a video he m The day before after reading bad reviews about another dealership I was kind of off market. Then Roque had the genius idea of sending me a video he made of the car...that put me back on track. Meet with him...when for a roadtrip...easy conversation no pressure from him at all...we came to an agreement pretty fast. I won't but if I would be in the market tomorrow for a car I would call him first. THANK YOU ROQUE. Normand More

by Normie2024 Verified Customer Verified Customer

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Straightforward, quick to seal deal. Great support from Ivan and his team. Would recommend! Thanks Great support from Ivan and his team. Would recommend! Thanks More

by crmunozu Verified Customer Verified Customer

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Everyone was great and easy to work with from the initial phone call to signing the paperwork. phone call to signing the paperwork. More

by libbyacraig Verified Customer Verified Customer

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Amazing customer service, honest clean professional people and I was in and out in 2 hours. people and I was in and out in 2 hours. More

by jacobrene133 Verified Customer Verified Customer

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I give Volkswagen five stars because my experience was outstanding; the customer service, from the financial manager to the salesperson, was exceptional, making the entire process smooth and easy. outstanding; the customer service, from the financial manager to the salesperson, was exceptional, making the entire process smooth and easy. More

by SHANINAWILLIAMS0512 Verified Customer Verified Customer

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