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Ruben Sigala
Ruben Sigala at Viva Chevrolet
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Ruben Sigala

Sales Professional

Viva Chevrolet

5915 Montana Ave.
El Paso, TX 79925

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2 Reviews
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2 Reviews

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2 Reviews of Ruben Sigala

September 27, 2024

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Employee Rating

All my services have been great only thing that can be better is the wait time but it is understandable due to how much work they have. More

by NEZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Portillo, Antonio Robles, Daniel Portillo, Miguel Estrada, Raquel Canchola, Victor Lara, Emir Atayde, Mauricio Bugarin, Osvaldo Olivas , Great service from Carolina from the maintenance office.

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Sep 27, 2024

Viva Chevrolet responded

Thank you for your kind words and for the 5-star rating! We’re glad to hear you’ve had great experiences with our services. We appreciate your understanding regarding wait times, and we’re continuously working to improve our efficiency. Your feedback is invaluable to us. Looking forward to seeing you again soon! Best regards, Jose Jimenez

September 25, 2024

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Employee Rating

I purchased my vehicle on august 8th and by September 8th I had a check engine light with no call backs from the service department! Took it in the supposeably worked on it for 2 days and the hood was never More

by AMOAUGUST.AG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Sep 25, 2024

Viva Chevrolet responded

Thank you for sharing your experience, and I'm truly sorry to hear about the issues you've faced with your vehicle and our service department. We strive for high-quality customer care, and it’s clear we fell short in your case. Please know that your concerns are important to us, and we want to make this right. I would appreciate the opportunity to discuss this further and resolve the issues you’re experiencing. Please reach out to me directly at jose_jimenez@vivaautogroup.com, and I’ll ensure you receive the attention you deserve. Thank you for your patience, and we hope to regain your trust. Best regards, Jose Jimenez

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