Ruben Romero
Ruben Romero at Pedder Hyundai of Poway
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Ruben Romero

Sales

Pedder Hyundai of Poway

13910 Poway Rd
Poway, CA 92064

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4.4
42 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.4

42 Reviews

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42 Reviews of Ruben Romero

October 20, 2024

Dealership Rating
Employee Rating

This is the second vehicle I purchased from this dealership and I am very pleased with the way they take care customers More

by grama1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Pedder Hyundai of Poway responded

Hello Grama1946, we appreciate you taking the time to leave us this feedback.

October 05, 2024

Dealership Rating
Employee Rating

Customer service was outstanding and service to car was done in a timely matter. Very impressed. Will be back again thanks. More

by Miiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Pedder Hyundai of Poway responded

Miiller, your satisfaction is our top priority.

September 26, 2024

Dealership Rating
Employee Rating

Thinh at Pedder Hyundai went above and beyond for me. He kept me updated, gave me good advice and just walked me through the entire process. Always professional, great sense of humor, and overall excel More

by hollihelenschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Pedder Hyundai of Poway responded

Hollihelenschmidt, your satisfaction is our top priority.

September 18, 2024

Dealership Rating
Employee Rating

Friendly fast service that was completed as scheduled. Car was cleaned and parked in the shade for me! More

by craig.bronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Pedder Hyundai of Poway responded

Hi Craig.bronson, thank you so much for your positive comments about Pedder Hyundai of Poway!

September 16, 2024

Dealership Rating
Employee Rating

Extreme group of professionals! From the very beginning to follow up after the purchase of my car.Highly recommended people especially Moses Luzon.Thanks for all the help and assist More

by RODEL12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moses Luzon

Oct 05, 2024

Pedder Hyundai of Poway responded

Rodel12345, reviews like this give us motivation and help us ensure we provide high-quality care.

August 31, 2024

Dealership Rating
Employee Rating

Austin and Harry were absolutely great. Handled our car purchase with ease and honesty . Highly recommend and now we are Hyundai members . Don’t lose these guys they are good ! More

by COCOJJFL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Pickard , Harry Manager

Oct 05, 2024

Pedder Hyundai of Poway responded

Cocojjfl, we're happy to hear you had such a positive experience with our team!

August 27, 2024

Dealership Rating
Employee Rating

I expected the trunk latch to work the same as before. Every time I have to open the trunk now it has to be unlatched from the inside,. Not thrilled with the way it is now. Inconvenient!!! More

by ms.sgj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Do not know at time of service.

Oct 05, 2024

Pedder Hyundai of Poway responded

Ms.sgj11, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

August 24, 2024

Dealership Rating
Employee Rating

From Reuben’s reply to my web request, to the friendly and informative test drive with Diego and final negotiations with Jeff, the entire experience went smoothly and efficiently. More

by jill.sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Sotelo

Oct 05, 2024

Pedder Hyundai of Poway responded

Jill.sullivan, we're happy you found our staff to be so supportive during your experience here at Pedder Hyundai of Poway.

August 21, 2024

Dealership Rating
Employee Rating

Always friendly courteous . Never problems scheduling appointments . Service excellent would highly recommend to anyone ! Our Santa Fe is comfortable, looks great , drives wonde More

by BARBPRKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moses Luzon, Jason Alcaraz

Oct 05, 2024

Pedder Hyundai of Poway responded

Barbprkr, we're happy to hear you had such a positive experience with our team!

August 05, 2024

Dealership Rating
Employee Rating

Dropped my car Friday morning. They didn’t call, next day found NO work done!!! More

by Angelito Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2024

Pedder Hyundai of Poway responded

Angelito Tan, we truly appreciate your honest feedback.

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