Dealership Experience
12 yrs, 4 mos
Languages Spoken
English
Spanish
Employee Video
42 Reviews
Write a Review42 Reviews of Ruben Garcia
June 14, 2020
I have trying to get quote for buying vehicle since couple of days unfortunately they playing game to avoid give me quote they make hard to buy vehicle by phone or on line that’s bad couple of days unfortunately they playing game to avoid give me quote they make hard to buy vehicle by phone or on line that’s bad More
November 08, 2019
Let me start by saying i HATE car shopping. I just hate the whole process and dealing with salespeople in general. But I can’t find the words to explain what a great time i had at Carson Nissan. From the m the whole process and dealing with salespeople in general. But I can’t find the words to explain what a great time i had at Carson Nissan. From the moment Ruben Garcia (Internet Manager) called me (i submitted for information on a car) i felt so comfortable like i was talking to a family member or long time friend. He really made me feel at ease and answered every single one of my question. I wasn’t even planning to purchase right away since i had gotten several other calls from other dealerships trying to earn my business. They all pretty much said the same thing “don’t worry about the price just come down” i’m like how am i not worried about the price? That’s why submitted for more information....common sense. Anywho back to Ruben. After he answered all my questions he told me was gonna text me his info and told me to just text him or call him when i was ready (since I repeatedly told him i was not buying right away). I hang up and soon after i get a txt with the address of the dealership and some quick information about the car and he also sent me pictures of the car i was interested in. I text him back saying thank you. A day later i got a call from Downey Nissan and the salesperson sounded like a robot with the normal annoying sales pitch. At that point i said i need Ruben! There was nobody else that even compared to the way he treated me over the phone. I made an appointment with him shortly after (even though i had told myself i would wait but i wanted to give Ruben the sale). Long story short the experience at the dealership was just how i imagined it after the great phone communication. Ruben was great and we talked about so much stuff (i think 80% of our talk was about our lives/random stuff and the rest about the car) and it was just wonderful and made the time pass by so quick while i was waiting for finance. I feel like i not only became a customer for life at Carson Nissan but also gained a friend. I will definitely be recommending all my friends & family to Carson Nissan and make sure they ask for Ruben. Thanks for the top notch service. More
January 04, 2019
Sold used car that should've been salvaged I was sold a used car without the discount they promised, no floor mats, poor paint job on the right quarter panel, and has major problems including a I was sold a used car without the discount they promised, no floor mats, poor paint job on the right quarter panel, and has major problems including a faulty crank sensor, weak battery, and a blown head gasket. I have replaced the battery and crank sensor. But now I'm stuck with a blown head gasket, which all should've been caught during their pre-sale inspection. More
Other Employees Tagged: Lai-ce Shum
August 14, 2018
bought a really nice used car my son needed a car, I had a set amount in mind and was happy when Ruben Garcia showed us exactly what we were looking for. test drove it, crunched so my son needed a car, I had a set amount in mind and was happy when Ruben Garcia showed us exactly what we were looking for. test drove it, crunched some numbers and it was my sons first new car! Ruben was very professional and his customer service was awesome. Everyone from Ruben to the finance dept pleasant to work with. Silviano helped us to our car and was so cool, he even made sure my son's new car had a full tank of gas. So, no hassles or pressure at Carson Nissan. Thanks you guys. More
Other Employees Tagged: Silviano Hernandez
June 12, 2018
Amazing I would like to thank Nissan Corporation for having such GREAT, CORDIAL, and KNOLAGE Sales Employees my thanks are for David Jaramillo wich was very h I would like to thank Nissan Corporation for having such GREAT, CORDIAL, and KNOLAGE Sales Employees my thanks are for David Jaramillo wich was very helpful helping us making a good desition Thank You David for your great service. More
Other Employees Tagged: Fred Berzunza, Alejandro Jaramillo
May 17, 2018
Best quickest experience ever!!!!!!!!! Huuuuge thanks Keno!!! He was very helpful and made this experience quick and pleasurable!!!! Super stoked on my new car!!!!!! Thanx Keno! You are the Huuuuge thanks Keno!!! He was very helpful and made this experience quick and pleasurable!!!! Super stoked on my new car!!!!!! Thanx Keno! You are the best!!!! And so are u Ruben!!!!! P.s loooove the beard! More
Other Employees Tagged: Victor "Keno" Perez
April 18, 2018
amazing service I have no words to express the extraordinary work they did for the purchase of my car they were kind patients and professionals really thank you Mr D I have no words to express the extraordinary work they did for the purchase of my car they were kind patients and professionals really thank you Mr Danilo Echeverria, Ruben Garcia and Ronald Ocampo. I definitely recommend carson nissan. More
Other Employees Tagged: Danilo Echeverria, Roland Ocampo
April 18, 2018
Excellent Want to thank Brenda, Ruben, Diego, and Lai-ce for all there help in getting me in my new car. They were very upfront no fake sales pitch. It is rare Want to thank Brenda, Ruben, Diego, and Lai-ce for all there help in getting me in my new car. They were very upfront no fake sales pitch. It is rare to see that kind of service. Keep treating people like people. I applaud this sale staff! 5????? More
Other Employees Tagged: Lai-ce Shum
December 25, 2017
Carson Nissan Rocks!! From sales, customer service, parts and the service department Carson Nissan truly provides an overall excellent experience. When shopping upon arri From sales, customer service, parts and the service department Carson Nissan truly provides an overall excellent experience. When shopping upon arrival I also recommend asking to be helped by Evelyn Osorio who might be the best car sales rep I have personally ever dealt with. Thank you so much guys. More
Other Employees Tagged: Ted Lopez, Evelyn Osorio