Ruben Castaneda
Ruben Castaneda at Lithia Nissan of Fresno

Ruben Castaneda

Sales Desk Manager

Lithia Nissan of Fresno

5580 N Blackstone Ave
Fresno, CA 93710

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3 Reviews
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3 Reviews

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3 Reviews of Ruben Castaneda

November 05, 2024

Dealership Rating
Employee Rating

Best customer service, fast reliable service. Not a long wait. Would recommend Nissan to my family, always had a Nissan, and have always dealt with you guys More

by gidget_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Victor Ochoa

Nov 06, 2024

Lithia Nissan of Fresno responded

We're delighted to hear about your positive experience with Lithia Nissan of Fresno! It's great to know our team provided fast and reliable service. Thank you for recommending us, and we look forward to serving you again in the future!

October 11, 2023

Dealership Rating
Employee Rating

Overall, I had a good experience and got a fair (not great, not terrible) deal on a certified used SUV. They stayed true to their word and fixed a few issues after purchase -- but I was persistent (to t More

by glissemaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austy Singkhoumkhong

Oct 11, 2023

Lithia Nissan of Fresno responded

We appreciate your feedback and are glad to know that you had a good experience with us. Our team is always delighted to serve you and we hope to have you back one day.

June 11, 2022

Dealership Rating
Employee Rating

Dealership is unorganized and everyone you talk to will give you a different answer. Every time you go in you will be given a different value for your trade in. Stay away! More

by pgcsfg
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 30, 2022

Lithia Nissan of Fresno responded

Hello, Thank you for taking the time to leave us with your feedback. I would like to apologize for the level of communication it sounds like you are receiving from our team. I can assure you this not the five-star customer experience we strive to provide. Please feel free to reach out to me directly and I would be happy to answer any question you may have. Victor Ochoa vochoa@lithia.com General Sales Manager

Jun 30, 2022

pgcsfg responded

Why does the Nissan dealership tell me my car is worth $14,000 and the Ford dealership tell me $16,000 one day apart? My Uncle passed away and left me this car which I don’t need. The Nissan dealership says they can buy it with the paperwork I have. The Ford dealership says they can’t do it. One day apart. Please help me understand this.

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