Roy Sletterink | Page 11

Spoke to Roy about week prior to doing work. He stated what was included in price for maintenance service. On the day of service swore one service was not included with price. So 30,000 mi service was don what was included in price for maintenance service. On the day of service swore one service was not included with price. So 30,000 mi service was done And included tire rotation. The two right tires were leaking air slowly every two weeks had to refill, after the rotation same two tires need air..Which means the rotation was never done..who knows what else they charged me for and didn't do. More

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Great service writer who is the best we've encountered in years. He truly is a subject matter expert - professional and knowledgeable of product, articulates himself very well. years. He truly is a subject matter expert - professional and knowledgeable of product, articulates himself very well. More

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