Roy Naito

The auto service that Honda provides is the best I have experienced. Very good customer interaction with the service dept. experienced. Very good customer interaction with the service dept. More

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The staff is Always helpful, knowledgeable, and communicative. They got my car part ordered quickly. communicative. They got my car part ordered quickly. More

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This Windward Spa has a very focused on Cistomer Service Excellence. They easily met my expectations despite their busy schedule. Excellence. They easily met my expectations despite their busy schedule. More

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Just wanted to share that Honda Winward made my purchase of a new 2023 Civic Hatchback Sport a truly memorable experience. My salesman Robert Hennessy went above and beyond to ensure I knew everything abou of a new 2023 Civic Hatchback Sport a truly memorable experience. My salesman Robert Hennessy went above and beyond to ensure I knew everything about the car from safety features to the audio system. He never put any pressure on me to purchase because as you know new car inventory is very limited at the moment. The sales manager Craig Hersh had a warm and pleasing demeanor and didn’t give me too much of an hassle with the purchase price negotiation. Given the limited inventory situation I was shocked when they agreed to meet me half way on my offer price. I saved a few thousand dollars and I know that is extremely rare nowadays. Also the finance manager Sabrina Dela Rama was so patient and kind with me since I wanted to see lease options via financing. See shared every detail and I was very impressed with her in depth knowledge of leases. Also she didn’t push me to buy any extra care plans but I did add some dealer accessories I was thinking about adding like the side body moldings, etc. After only a few hours I was off in my new car feeling well taken care of. I returned a few days later to pickup some accessories from the parts department and I was treated like a VIP by the Sales Manager Craig Hersh who personally took care of me since my salesman was with another client. He walked me around the dealership and introduced me to the General Sales Manager Mel Ramos who gave me a warm handshake and a congratulations on my new car purchase. He then took me to the service/parts department where I was introduced to Dalton Baker their Director of Operations who helped me get my accessories. After I got my accessories Craig even helped me install the new items in my car which I would never expect a manager to do and I was floored at this point. I can truly say that everyone I interacted with, Robert, Craig, Sabrina, Mel and Dalton, were professionals at the highest level. Thank you everyone at Honda Winward for an unforgettable experience. I will definitely be back again. More

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This dealer is at a convenient location. They have a friendly staff. And got the job done in a very reasonable time. They have a friendly staff. And got the job done in a very reasonable time. More

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This dealership just adds to the known industry's dishonest practices. They run schemes between the service and body shop divisions and do not stand behind their work, even when it is defective! Larr dishonest practices. They run schemes between the service and body shop divisions and do not stand behind their work, even when it is defective! Larry at the body shop is extremely unethical and the dealership backs bad business practices! Do not go here for body work at either location! More

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Came there to get my oil change and then my headlight restoration at the carwash. Service was excellent restoration at the carwash. Service was excellent More

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Work was done in the time promised. Discount coupon was applied. Other issues were called to our attention with an estimate for the repairs and time to schedule them. Shuttle drive Discount coupon was applied. Other issues were called to our attention with an estimate for the repairs and time to schedule them. Shuttle driver, Reylene, was prompt and very helpful! 👌👍 More

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Kanoa Chang and Team are always so helpful, knowledgeable and friendly. My Accord always gets the Best Service to keep it Street Safe and running smoothly. Thank You Very Much Honda Windward, You Made a B and friendly. My Accord always gets the Best Service to keep it Street Safe and running smoothly. Thank You Very Much Honda Windward, You Made a Believer Out of Me!! More

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Honda Windward is great. I have been a customer there since 1991. Trustworthy and convenient sales and service departments since 1991. Trustworthy and convenient sales and service departments More

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