Roy Benson
Roy Benson at Melloy Nissan
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Roy Benson

General Manager

Melloy Nissan

7707 Lomas Blvd NE
Albuquerque, NM 87110

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3.4
18 Reviews

With 30 Years experience in the industry, it's my purpose to insure you enjoy a Truly Exceptional Experience.

3.4

18 Reviews

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18 Reviews of Roy Benson

February 03, 2025

Dealership Rating
Employee Rating

Worst ever in customer service. cant get no help.this is crazy.paid for a car I can't pick up. More

by spencerissack4
Recommend Dealer
No

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand, Eric zisman,John herban,Roy Benson,Mike Lee,Ken engle

Feb 03, 2025

Melloy Nissan responded

Spencer, We appreciate your feedback but want to clarify that our dealership does not have a Mustang in inventory and no sale has taken place. It seems there may have been some confusion regarding an online advertisement, which featured a generic vehicle listing rather than a specific car available for purchase. We always strive for clear and accurate communication, and we regret any misunderstanding. If you have any concerns regarding online listings, we recommend reaching out to the platform where the advertisement was viewed. Mike Lee - Melloy Nissan

Feb 03, 2025

spencerissack4 responded

You asked me not to contact you again.but yet here you are.

September 21, 2023

Dealership Rating
Employee Rating

This company forgets the importance of a customer, they only seek to sell defective trucks and treat a customer with lies and deceptions. I bought a titan 2023 and afther two months the transmisson stops w More

by Carlos Varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand

September 06, 2023

Dealership Rating
Employee Rating

Bad experience with this dealer and the employer Roy is supervisor is terrible. Is angry person I am scare with this guy, everybody got the complaint with this person More

by Carlos Varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Zisman , John Herbrand, Roy service supervisor

August 07, 2023

Dealership Rating
Employee Rating

We had a great buying experience! Everyone was very polite and professional. We are very happy with the service. More

by carlos.leonel.arreola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand

July 07, 2023

Dealership Rating
Employee Rating

Great customer service. Very friendly and understanding about customer concerns. Would recommend to others. Thank you More

by amanrank.ar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Bob Beavis, John Herbrand

July 24, 2021

Dealership Rating
Employee Rating

Horrible communication. Do not work with Brian. I was told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I wa More

by Not happy2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , John Herbrand, Brian, supervisor of service department

June 18, 2021

Dealership Rating
Employee Rating

The sales person wanted a satisfied customer but only got an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. More

by adam1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, David Engles, John Herbrand, Dominic and his supervisor

January 31, 2020

Dealership Rating
Employee Rating

Overall good experience very helpful people kind and generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. More

by Gina.ed
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, David Engles, John Herbrand, Devin

January 25, 2020

Dealership Rating
Employee Rating

I had the best experience with melloy nissan they went were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan More

by R.cordova7785
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee, Eric Zisman, Ken Engle , Miguel Diaz, John Herbrand, SAL,

June 02, 2019

Dealership Rating
Employee Rating

Amazing place I have gone with Melloy Nissan for the past five cars. They have always welcomed us and helped us with our needs. Not only is Susan Miller amazing and More

by Nessamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Susan Miller, Mike Turri, Lonnie

Aug 16, 2019

Melloy Nissan responded

Nessamarie, thank you for your kind review; we are happy to pass along your comments to the team here at Melloy Nissan! Thanks again for taking the time to leave us this information about your recent visit. Take care! Mike L.

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