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Roy Beck
1,167 Reviews
1,167 Reviews
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1167 Reviews of Roy Beck
February 15, 2019
Great service, I felt so special!! I am totally amazed at the great service department! I will recommend W &L Subaru.to all my friends and family. Everyone was so competent and friendly I am totally amazed at the great service department! I will recommend W &L Subaru.to all my friends and family. Everyone was so competent and friendly. More
by barbkase5
Verified Customer
February 14, 2019
Awesome dealership! The service was the best service I have ever experienced! I was there for a recall and every person I spoke to there was very kind and honest. They The service was the best service I have ever experienced! I was there for a recall and every person I spoke to there was very kind and honest. They weren’t at all pushy just very upfront! Great place! I will go back! More
by lkauffman4
Other Employees Tagged: Cliff Clymer, Kris Little
February 12, 2019
Great service I had my first service done to my 2018 Crosstrek and everything was done that asked...nothing more, nothing less. I have always had that issue in the I had my first service done to my 2018 Crosstrek and everything was done that asked...nothing more, nothing less. I have always had that issue in the past with other service departments so it's nice to not be taken advantage of!!!! Thank you! More
by higleyjennifer
Other Employees Tagged: Kris Delosier
February 08, 2019
routine maintenance Excellent service. Really like the personal touch from when you first arrive to when you are going out the door. Enjoy the free car wash. Excellent service. Really like the personal touch from when you first arrive to when you are going out the door. Enjoy the free car wash. More
by boodabelly3
Other Employees Tagged: Kris Little
February 08, 2019
Excellent Its almost unbelievable how good the service was. I like being able to drive the car into the garage and being accomodated by a service attendent. Lik Its almost unbelievable how good the service was. I like being able to drive the car into the garage and being accomodated by a service attendent. Like a valet service. The one thing that would make it better would be if you could meet the mechanic on significant issues. So the mechanic and customer connnect. But then, I haven't had anything go wrong with my Subaru...just regular maintenance. More
by honeybee
Other Employees Tagged: Issaic ...gets 5 ?? too.
February 07, 2019
Wonderful Love the service and customer care at W&L. The waiting room provides lots of comforts for the wait. It’s worth the 45 minute drive! Love the service and customer care at W&L. The waiting room provides lots of comforts for the wait. It’s worth the 45 minute drive! More
by jkarichn
Other Employees Tagged: Cliff Clymer, Ken Heim, Kris Little, Shaunda Zeigler
February 06, 2019
Upgraded my 2013 Impreza to a 2019 Impreza This being my 6th Subaru purchased from W&L Subaru I believe that speaks for itself. The staff (both in Sales and Service) are always polite, ready t This being my 6th Subaru purchased from W&L Subaru I believe that speaks for itself. The staff (both in Sales and Service) are always polite, ready to serve and answer all questions. I feel extremely confident in dealing with all associates. More
by lorimer 1
Other Employees Tagged: Andy Long , Ken Heim, Shaunda Zeigler
February 06, 2019
Convenient service They pick my car up at GMC and deliver it back all while I’m at work. Convenient. I like being able to text Roy and keeping in touch with what they They pick my car up at GMC and deliver it back all while I’m at work. Convenient. I like being able to text Roy and keeping in touch with what they find and what matters need taken care of. No surprises. More
by treic
Other Employees Tagged: Kyle Bennar , Shaunda Zeigler, Shaun at collision center was most helpful with insurance and communication. Also, top notch with making our Subaru look good as new!
February 06, 2019
Friendly , fast and helpful. The staff was able to give me a loaner vehicle with no trouble. The loaner vehicle was extremely clean, new and comfortable. , fast and helpful. The staff was able to give me a loaner vehicle with no trouble. The loaner vehicle was extremely clean, new and comfortable. More
by thedavies4
Other Employees Tagged: Kris Little
February 04, 2019
Good friendly service personnel. Always received friendly service from all personnel. They maintain all work records and recommend upcoming service needs in advance. Being able to s Always received friendly service from all personnel. They maintain all work records and recommend upcoming service needs in advance. Being able to schedule service appointments online is a great benefit and the follow up on those appointments is very helpful. Along with praise, I do have a concern, that being the high labor rates. My last service appointment I had the spark plugs changed and to change 4 plugs the labor cost was $190.00. How long does it take to change 4 plugs? Overall we love our Outback and W & L as our dealership. Thanks More
by dpbjs
Other Employees Tagged: Donna Gallo, Kyle Bennar
