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Roy Beck
1,167 Reviews
1,167 Reviews
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1167 Reviews of Roy Beck
May 10, 2019
better service if you stay with your car i make an appointment but since i dropped off my car they did not even look at it till 2 hours later and that was after I contacted them regarding the i make an appointment but since i dropped off my car they did not even look at it till 2 hours later and that was after I contacted them regarding the status of my car. More
by BLH22_
Verified Customer
May 05, 2019
Another perfect service visit! Never any issues at W&L. They got my car right in, the service tech pointed out a few things that may need attention down the road, and they honored m Never any issues at W&L. They got my car right in, the service tech pointed out a few things that may need attention down the road, and they honored my request of not washing the car after service. The waiting room was spotless and quiet and I enjoyed a complementary bottle of water and some fruit while I waited. I also picked up parts from Steve and talked to him and Nick while my car was in for service. W&L has the best parts department of anywhere around. Parts arrive quickly and correctly every time. Margie stayed a few minutes into her lunch to complete my bill and take payment and is always friendly and helpful. I could not be more pleased with the staff and facility at W&L subaru. More
by Matt Scicchitano
Other Employees Tagged: Kris Little, Steve and Nick in parts and Margie at the check-out counter
April 22, 2019
Maintenance Superb service. Scheduling was efficient and convenient. Very satisfied with the oil change, tire rotation, general check for my subaru crosstrek. Wai Superb service. Scheduling was efficient and convenient. Very satisfied with the oil change, tire rotation, general check for my subaru crosstrek. Waiting was not a problem because it was equipped with wifi, comfortable seats and delightful snacks. More
by aevrylleegrace
Other Employees Tagged: Donna Gallo, Dale Long , Cliff Clymer, Kris Little, Tasha Troutman
April 18, 2019
Friendly staff. Quick service. They have a nice quiet waiting area, with everything you need while you wait. Can never go wrong with W&L Subaru! Quick service. They have a nice quiet waiting area, with everything you need while you wait. Can never go wrong with W&L Subaru! More
by shaunscampbell41
Other Employees Tagged: Christian Perles , Cliff Clymer
April 09, 2019
Great Customer Service, Professional Friendly Staff! I just moved to the Area, Brought my Outback in for service and PA inspection. W&L's Service Team made me feel like I was their most important client! I just moved to the Area, Brought my Outback in for service and PA inspection. W&L's Service Team made me feel like I was their most important client! They are professional, friendly and now W&L 'my' dealership!!! More
by MSz
Other Employees Tagged: Kris Little, And Danny Bottiger gets 5 Stars too!!!
April 08, 2019
Routine oil change; Routine, but like the added multi-point check-up done to my vehicle. Keeps me assured that everything is okay. A little extra goes a long way. Routine, but like the added multi-point check-up done to my vehicle. Keeps me assured that everything is okay. A little extra goes a long way. More
by babe003
Other Employees Tagged: Cliff Clymer, Dan
April 01, 2019
Fast respond time, helpful employees Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are ve Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are very helpful, never had a problem with anything in the two years of leasing my 17 Impreza, looking forward to continued business in the future for my next car More
by DANIELLE.NEUMEISTER
Other Employees Tagged: Angela McCormick
March 28, 2019
Top notch in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain every in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain everything that needed to be completed, or if it could wait until the next service. More
by Ms. G
Other Employees Tagged: Becky Kline , Kris Delosier, Mark Piercy
March 22, 2019
Incredible customer service Our Subaru is 14 years old so needed some TLC. They treated us with incredible overall customer service. When they missed something, Roy Beck went ab Our Subaru is 14 years old so needed some TLC. They treated us with incredible overall customer service. When they missed something, Roy Beck went above and beyond to take care of us (he was amazing!) While we spent a lot of money (again, multiple repairs) and it took multiple trips, I have been satisfied with how well they took care of us! Thank you!! More
by EMHAUSS
March 22, 2019
Excellent service Recently had a wonderful customer service experience. We went for our crosstrek’s state inspection and upgrade for the audio system, did an awesome jo Recently had a wonderful customer service experience. We went for our crosstrek’s state inspection and upgrade for the audio system, did an awesome job. And we asked service staff if they could help us clean the mats in the car and they did it without hesitation. Also waiting area offers beverages, snacks, magazines to read which makes the wait easy and worth it. Service staff did an excellent job. Will surely recommend W&L subaru to my friends. Thanks More
by aevrylleegrace
Other Employees Tagged: Dale Long , Cliff Clymer, Kris Little
