Roxy Lambert
Service Advisor
KIA at Napleton's Northlake
3626 Northlake Blvd
Palm Beach Gardens, FL 33403
Dealership Experience
5 yrs, 5 mos
Industry Experience
6 yrs, 10 mos
7 Reviews
Write a Review7 Reviews of Roxy Lambert
January 19, 2022
Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. visiting back again. Car was washed and cleaned as well. More
Other Employees Tagged: Rosi Palermo, Nick Sciorsci
February 21, 2021
The best dealership I have ever worked with. The general manager and service manager will bend over backwards to help you. Took care of an issue I had promptly and went over and beyond to help me. manager and service manager will bend over backwards to help you. Took care of an issue I had promptly and went over and beyond to help me. More
Other Employees Tagged: Rich Bennis
February 19, 2021
We are very happy with the way Dikerson Albert (our Sales rep) and Roxy Lambert (our Service Advisor) handled an issue we had with our car. It was resolved to our satisfaction and we would highly recommend rep) and Roxy Lambert (our Service Advisor) handled an issue we had with our car. It was resolved to our satisfaction and we would highly recommend anyone buying a car to to buy from Napleton. More
Other Employees Tagged: Dikerson Albertson
January 11, 2021
Mean spirited greedy people who don’t keep their word. First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a service appointment in May 2020 because of a Buy one get one free promotion. I made an appointment for today, and they said they couldn’t take me nor honor the promotion. No curtesy, no explanation, no curtesy call ahead of time telling me they could service my car. Etc. well this is a lease and I will not service it again anywhere. Do not go to this dealership. More
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto
December 01, 2020
This place is a nightmare. I've never had such bad service in my life. They don't answer the phones unless it's sales department of course. They do the bare minimum. I tell everyone I know to get thei service in my life. They don't answer the phones unless it's sales department of course. They do the bare minimum. I tell everyone I know to get their cars anywhere else but here. I regret spending thousands on my car at this establishment. They've had my car for 2 days for a flat tire and I can't get anyone on the phone to get an update. My next step is calling the BBB. I don't have one positive thing to day about them. They offer discounts if you leave a positive review so don't be fooled! More
July 23, 2020
It was fast and easy as a walk in. All my issues were answered. Always a smile and a good upbeat atmosphere. I will return. answered. Always a smile and a good upbeat atmosphere. I will return. More
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto
May 15, 2020
I went to kia and bougugt a car from abe dabbs and got tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their next car More
Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto