Roxy Lambert
Roxy Lambert at KIA at Napleton's Northlake
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Roxy Lambert

Service Advisor

KIA at Napleton's Northlake

3626 Northlake Blvd
Palm Beach Gardens, FL 33403

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rated
7 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

French French

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7 Reviews

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7 Reviews of Roxy Lambert

January 19, 2022

Dealership Rating
Employee Rating

Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. More

by Rater197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosi Palermo, Nick Sciorsci

Jan 21, 2022

KIA at Napleton's Northlake responded

Hi, thanks for sharing your service experience with us, Rater197! We hope you continue to choose Napleton's Northlake KIA as your first choice for all your vehicle needs.

February 21, 2021

Dealership Rating
Employee Rating

The best dealership I have ever worked with. The general manager and service manager will bend over backwards to help you. Took care of an issue I had promptly and went over and beyond to help me. More

by alfinkel11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Bennis

Feb 23, 2021

KIA at Napleton's Northlake responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Northlake KIA as your first choice for all your vehicle needs.

February 19, 2021

Dealership Rating
Employee Rating

We are very happy with the way Dikerson Albert (our Sales rep) and Roxy Lambert (our Service Advisor) handled an issue we had with our car. It was resolved to our satisfaction and we would highly recommend More

by poolchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dikerson Albertson

Feb 22, 2021

KIA at Napleton's Northlake responded

Hello, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2021

Dealership Rating
Employee Rating

Mean spirited greedy people who don’t keep their word. First, when I leased the car, I was given one price by the salesman then a bunch of additional charges when they sent me to “finance” Then, I made a More

by Gepena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto

Jan 13, 2021

KIA at Napleton's Northlake responded

Thanks for taking the time to express your concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 903-0407 and we will do our best to make this better. We hope to hear from you.

December 01, 2020

Dealership Rating
Employee Rating

This place is a nightmare. I've never had such bad service in my life. They don't answer the phones unless it's sales department of course. They do the bare minimum. I tell everyone I know to get thei More

by Markaila.grover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 02, 2020

KIA at Napleton's Northlake responded

Markaila.grover, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to Rich Service Manager at (561) 335-1799 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

July 23, 2020

Dealership Rating
Employee Rating

It was fast and easy as a walk in. All my issues were answered. Always a smile and a good upbeat atmosphere. I will return. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto

May 15, 2020

Dealership Rating
Employee Rating

I went to kia and bougugt a car from abe dabbs and got tge best experience ever he was professional and kind made it super nice and easy and got me agreat deal i recommend to any one to see abe for their More

by towandathomas0271
Recommend Dealer
Yes

Other Employees Tagged: Nick Sciorsci, Aaron Horwitz, Vishnu Rampersad , Abby Agosto

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