Roxanne Peplow
Roxanne Peplow at Knauz Continental Autos
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Roxanne Peplow

Business Manager

Knauz Continental Autos

409 Skokie Highway
Lake Bluff, IL 60044

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8 Reviews

Dealership Experience

7 yrs, 9 mos

not yet
rated

8 Reviews

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8 Reviews of Roxanne Peplow

December 23, 2023

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Employee Rating

Our sales consultant, Peter Polanski, was very professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was More

by Jane Analitis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Herbig, Peter Polanski

Dec 26, 2023

Knauz Continental Autos responded

Hi Jane, thank you for taking the time to reach out to us. We strive to provide friendly, knowledgeable service, so we're thrilled to hear how much you enjoyed working with Peter, Ryan, & Roxanne! Thank you for your kind words, & congratulations on your new Mercedes-Benz! We appreciate your business, & we're looking forward to your next visit!

June 22, 2023

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Employee Rating

Paul was great to work with during our recent auto purchase. He was very professional and considerate from the first call until the date of delivery! Highly recommended! More

by Tabingo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kim

Jun 23, 2023

Knauz Continental Autos responded

Hi there, thank you very much for taking the time to reach out to us. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Paul & Roxanne! Thank you for your business, & congratulations on your new Mercedes-Benz! We're looking forward to your next visit!

May 16, 2022

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Employee Rating

Piotr was professional, knowledgeable and efficient all the way through our purchase. I've already taken advantage of the free wash and Piotr took care of it personally. I would highly recommend this deale More

by ka5667
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vijay Zaveri, Peter Polanski

May 16, 2022

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're thrilled to hear how much you've enjoyed working with Peter! Providing great service throughout the entire ownership experience is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz & thank you for your recommendation! We're looking forward to your next visit!

June 12, 2020

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Employee Rating

Absolutely, the very best car buying experience ever for me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped ar More

by erichogg
Recommend Dealer
Yes

Other Employees Tagged: William Weigand

Jun 12, 2020

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with William to purchase your new Mercedes-Benz! We strive to cultivate an enjoyable & transparent showroom experience, so your comments about William & Roxanne's performance are greatly appreciated. Thanks again for your feedback & congratulations on your new Mercedes! Safe & happy driving!

December 24, 2018

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Employee Rating

Outstanding customer service We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purc More

by Loan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2019

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 16, 2018

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Employee Rating

My Most Efficient Auto Purchase Experience EVERY car dealership should strive to be like Knauz Continental Autos, because they are the BEST in the Midwest! I owe this wonderful experience (fro More

by Myrnetta “Trini” Dan.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2018

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 28, 2018

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Employee Rating

purchased pre-owned mercedes I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales More

by trishmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Polanski , Daniel Forrest

Oct 03, 2018

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 02, 2018

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Employee Rating

Excellent Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Ha More

by gtoreitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vijay Zaveri, Peter Polanski , Daniel Forrest

Oct 03, 2018

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

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