They were very helpful and went out of their way to help
me to get what I wanted for my next car. Rarely have I been so well served at a car dealership.
me to get what I wanted for my next car. Rarely have I been so well served at a car dealership.
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by deborah.lewis1
Verified Customer
Verified Customer
Jul 02, 2024 -
Tom Clark Auto Park responded
Thank you for choosing James Wood Chevrolet Denton for your car purchase! We're thrilled to hear that our team went above and beyond to help you find the perfect vehicle. We appreciate your kind words and look forward to assisting you in the future. See you next time!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rossie was wonderful, efficient, informed, and had
everything ready for us. She made it very easy.
everything ready for us. She made it very easy.
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by fredjhansen
Verified Customer
Verified Customer
Other Employees Tagged:
Sheldon Jeffcoat
Jun 27, 2024 -
Tom Clark Auto Park responded
Thank you for the kind words! We are thrilled to hear about your positive experience with us at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future. Drive safely!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Recently moved to Oklahoma, but still came back to James
Wood to buy my truck.
Wood to buy my truck.
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by tbf72
Verified Customer
Verified Customer
Jun 25, 2024 -
Tom Clark Auto Park responded
Thank you for making the trip back to James Wood Chevrolet Denton to purchase your truck. We appreciate your continued loyalty and trust in our dealership, even from out of state. We are thrilled you had a positive experience and hope you enjoy your new truck. See you next time!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rossie was AMAZING!
She was always available and made sure I got the best deal possible.
She was always available and made sure I got the best deal possible.
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by mligon115
Verified Customer
Verified Customer
Jun 21, 2024 -
Tom Clark Auto Park responded
Thank you for choosing James Wood Chevrolet Denton and for sharing your positive experience with Rossie! We're thrilled to hear she provided top-notch service and helped you get the best deal. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rossie Sewell is very welcoming and answered all my
questions. I was very pleased with the service i received. I will refer people to James Wood in Decatur in the future.
questions. I was very pleased with the service i received. I will refer people to James Wood in Decatur in the future.
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by elinn1911
Verified Customer
Verified Customer
Jun 11, 2024 -
Tom Clark Auto Park responded
We are thrilled to hear about your positive experience at James Wood Chevrolet Denton. We appreciate your kind words and are delighted that you were pleased with the service you received. We look forward to welcoming your referrals in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rossie (sales person) was wonderful to deal with.
Most of our communication was via email and text prior per my schedule. She was very attentive and didn't push anything. When I arrived at the dea
Most of our communication was via email and text prior per my schedule. She was very attentive and didn't push anything. When I arrived at the dealership the car was already ready to go, even though I hadn't fully committed to the deal yet.
Once I was finished with Tom in finance, who was also great and not pushy, she walked me through all the features of the car to make sure I was comfortable before taking delivery.
She has also already followed up to make sure there isn't anything additional I need clarification on.
Her and James Wood AutoPark will be my first look when we decide to replace my wife's vehicle.
Cadillac Escalade is not an option on here, but I purchased a new 2024 model - for the record.
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by mkbutts
Verified Customer
Verified Customer
Other Employees Tagged:
Tom (finance) - Awesome!
Jun 06, 2024 -
Tom Clark Auto Park responded
Thank you for your detailed and positive review of your experience with us. We are delighted to hear that your interactions with Rossie were pleasant and attentive, both in person and through email and text. Providing a seamless car buying experience is always our goal, and we are thrilled you felt comfortable making your purchase. Your feedback is truly appreciated.
Sincerely,
James Wood AutoPark Management | 940-591-9663
This was seriously the best buying experience I’ve ever
had. Deann was incredible and was one step ahead with every bit of the process. I also was able to work with Rossie and Shellie, who were friendly, i
had. Deann was incredible and was one step ahead with every bit of the process. I also was able to work with Rossie and Shellie, who were friendly, insightful, and really worked with me to meet my needs. Absolutely customer service oriented, very communicative, and such an efficient buying process. My husband is now working with Dee Ann because of how well she treated me and trusts her fully! Thank you JW Cadillac Denton!Cadillac XT4
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by mickey.villoni.johnson
Verified Customer
Verified Customer
May 31, 2024 -
Tom Clark Auto Park responded
Thank you for sharing your fantastic buying experience with us! We are thrilled to hear that Deann, Rossie, and Shellie provided you with top-notch customer service and made your purchasing process efficient and enjoyable. We are delighted to have earned your trust and look forward to assisting your husband with the same level of care. We appreciate your kind words and look forward to seeing you both again at James Wood Chevrolet Denton!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rosie was very thorough and took her time explaining all
the dashboard screens gauges and settings on our new Cadillac CT4. The experience was excellent.
the dashboard screens gauges and settings on our new Cadillac CT4. The experience was excellent.
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by deeculla
Verified Customer
Verified Customer
May 21, 2024 -
Tom Clark Auto Park responded
Thank you for sharing your experience with Rosie at James Wood AutoPark! We are delighted to hear that Rosie provided you with a thorough explanation of your new Cadillac CT4's features. We strive to ensure all our customers have an excellent experience, and we are thrilled that Rosie exceeded your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Each person I interacted with through the process was
professional, knowledgeable, and engaged in making my purchase experience positive. Rossie was amazing! I purchased a Cadillac which is not listed
professional, knowledgeable, and engaged in making my purchase experience positive. Rossie was amazing! I purchased a Cadillac which is not listed on your survey drop down under “make”.
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by kschannen8
Verified Customer
Verified Customer
May 21, 2024 -
Tom Clark Auto Park responded
Thank you for sharing your experience at James Wood AutoPark! We are thrilled to hear that our team provided you with exceptional service throughout your purchase. We appreciate your feedback on Rossie's outstanding assistance. While Cadillac may not be on our drop-down menu, we are here to serve all your automotive needs. We look forward to welcoming you back for any future visits!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Rosie did a great job communicating with me over text
which is exactly what I needed.
which is exactly what I needed.
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by ctiff11
Verified Customer
Verified Customer
May 10, 2024 -
Tom Clark Auto Park responded
We appreciate your kind words about Rosie's communication skills over text. We're glad we could meet your needs and provide excellent service at James Wood Chevrolet Denton.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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