Ross Leffelman
Ross Leffelman at Sierra Toyota
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Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
307 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 34 yrs of experience with Toyota and I am extremely loyal to the Toyota brand. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 7 of the last 10 years and consitently win the Toyota Presidents award.

Dealership Experience

19 yrs, 8 mos

Industry Experience

35 yrs, 2 mos

4.9

307 Reviews

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307 Reviews of Ross Leffelman

November 19, 2024

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Employee Rating

Sierra Toyota in Arizona made it too easy to purchase any Toyota. I was in the market for a NEW Sienna to purchase for my mom for Christmas. I had traveled from Houston, Texas because I could not find the tr More

by Anthony Tran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Sierra Toyota responded

Thank you so much for your amazing review! We're thrilled to hear that Sierra Toyota made it easy for you to find the perfect Sienna at the right price, especially with the added challenge of traveling from Houston. We’re glad our team—Jeff, Mayra, and Julie—could provide you with a seamless and enjoyable experience. It means a lot to us that you'd recommend us to others, and we truly appreciate your kind words. We hope your mom loves the Sienna, and we look forward to helping you and your friends with any future Toyota needs! Safe travels and happy holidays!

November 11, 2024

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We have regularly done business here, because they have a team of professionals, who are known for quality service and support. More

by Blockmor2
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Nov 18, 2024

Sierra Toyota responded

Thank you for your continued trust in us! We're so glad to hear that our team has consistently provided you with quality service and support. We truly appreciate your loyalty and look forward to continuing to assist you in the future. If you ever need anything, we're always here to help!

October 09, 2024

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The dealership was friendly and organized. We were late arriving from our scheduled time but did appreciate that there was no hard sell on any extended warranties and that the paperwork was f More

by dsnpt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Eric Morales

Oct 10, 2024

Sierra Toyota responded

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience at our dealership. It’s great to know that Eric was able to take care of the window tinting for you and that you’re loving the ceramic tint. We aim to make the paperwork process efficient, and we’re happy you appreciated our no-pressure approach to warranties. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

October 05, 2024

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Easy purchase, not much haggling needed due to a great first offer. Eric is very knowledgeable and friendly. Thanks! More

by kenvel23
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Recommend Dealer
Yes

Other Employees Tagged: Eric Morales

Oct 07, 2024

Sierra Toyota responded

Thank you for your feedback! We’re glad to hear that your purchase was smooth and that Eric was able to provide you with a great first offer. Your satisfaction means a lot to us! If you need anything else in the future, don’t hesitate to reach out. Enjoy your new vehicle!

September 28, 2024

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Toyota Sierra Vista gave me a very decent price on my trade in, similar to kbb but better, without any additional xx. Quality dealership as stated upon my research. Infact, exceptional!!! Walked in at More

by Missy
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Recommend Dealer
Yes

Other Employees Tagged: Eric Morales

Oct 03, 2024

Sierra Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Toyota Sierra Vista. It's great to know Eric provided you with exceptional service and that you’re loving your new Prius. Aloha and mahalo for choosing us! 🌺🤙

August 16, 2024

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Not at all special. Bare minimum effort. Trying doing something that will set you apart. More

by donrostron2
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Recommend Dealer
No

Other Employees Tagged: Julie Ramirez, Mayra Lopez

Aug 16, 2024

Sierra Toyota responded

We would like to thank you for giving Sierra Toyota a chance to earn your business considering their were at least 10 Toyota dealers closer to you. I'm sure that your family will love the Sienna and it will be a great addition for many years to come.

August 11, 2024

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Very proffesional! Very friendly staff they all made me & my family feel welcome, very clean nice atmosphere! Mayra Lopez is incredibly friendly eager to help extremel More

by Deni
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Burns, Mayra Lopez

Aug 15, 2024

Sierra Toyota responded

Thank you for the great review! We’re so glad you and your family felt welcomed and that Mayra provided excellent service. If you need anything else, just let us know. Thanks again!

August 04, 2024

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Grateful to have been able to get my car special ordered thanks to Jeff Bennett. Excellent service by him. I highly recommend doing business with him. On cloud 9!! Thank you!! More

by Boston Richardson
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Trade-in Experience
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Recommend Dealer
Yes
Aug 09, 2024

Sierra Toyota responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jeff Bennett provided excellent service and helped with your special order. We appreciate your recommendation and are delighted that you’re on cloud 9! If you need anything else, we’re here to help. Thanks again!

July 27, 2024

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Everyone I've communicated with at this dealership is friendly, helpful, and knowledgeable. They provide great customer service, are trustworthy, and make the car buying/trading process easy. More

by chmi434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett

Jul 31, 2024

Sierra Toyota responded

Thank you for sharing your experience! We're delighted to hear that everyone you communicated with at our dealership was friendly, helpful, and knowledgeable. Providing great customer service and ensuring a trustworthy, easy car buying or trading process are our top priorities. If you need any further assistance or have any questions, we're here to help. Enjoy your new vehicle!

June 26, 2024

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Marvin was the best salesman I have ever dealt with. Very knowledgeable and easy to deal with. Drove 5 hours to get my vehicle because Sierra Toyota way the only dealership that could get the vehicle I More

by jamkjwillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Sierra Toyota responded

Thank you for the great review! We’re glad Marvin made your experience positive, and that Sierra Toyota had the vehicle you wanted. We appreciate your long drive and look forward to helping you again in the future!

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