Rose Bristol

Jim Ellis Toyota of McDonough responded

Thank you for the great feedback! We’re so glad to hear that Rose was able to help you find a car you love, and that Zach worked hard to get you the best financing possible. We understand how challenging situations like these can be, and we’re glad we could make the process smoother for you. We appreciate your trust in us and look forward to helping you again in the future at Jim Ellis Toyota of McDonough!

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re delighted to hear that Leon made a positive impact on your car-buying experience. It’s great to know his care and dedication shone through and that you’re confident in your new car.

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're delighted to hear about your exceptional experience with Leon. His dedication to caring for customers and ensuring you get the best deals perfectly reflects our commitment to service. We're thrilled that his patience and resilience helped you find exactly what you needed. We appreciate your kind words and are proud to have Leon as part of our team. We look forward to continuing to serve you with the same level of excellence in the future!

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Amari and Rose made your experience amazing! Thank you for choosing us, and we're always here to help whenever you need it. Thanks again for your business! Take care!

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and for choosing Jim Ellis Toyota! We're thrilled to hear that Rose and Jermaine provided you with excellent service throughout your car-buying journey. We're glad you found the perfect Toyota Camry and that you love it! If you need any assistance or have any questions when you bring it back next week, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Jim Ellis Toyota of McDonough responded

We're deeply sorry to hear about your experience with our service team. Providing accurate information and addressing customer requests with integrity is paramount to us, and we regret that this was not your experience. Your feedback is incredibly valuable, and we're committed to addressing this matter internally to ensure it doesn't happen again in the future. If there's anything else we can do to address your concerns or improve your experience, please don't hesitate to reach out to our service manager, Jimmy Hernandez, via email at jimmyh@jimellis.com. We're here to help and sincerely apologize for any inconvenience caused.

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review of our service department at Jim Ellis Toyota! Providing exceptional service and going above and beyond for our customers is what we strive for. We're thrilled to hear that you had such a positive experience, and we truly appreciate your recommendation. If you ever need anything else, don't hesitate to reach out. We're here to help!

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and encouragement! We're thrilled to hear that you're pleased with our service and support. We aim to continue providing excellent service and are grateful for your feedback. Looking forward to serving you again in the future!

Jim Ellis Toyota of McDonough responded

We're thrilled to receive such a high rating from you! Thank you for choosing Jim Ellis Toyota for your car service needs and for sharing your satisfaction. We strive to provide exceptional service and are delighted to know we've met your expectations. We look forward to continuing to serve you with the same level of excellence during your future visits. Thank you for your trust and loyalty!