Rosalie Isern

Waited more than 30 minutes past the quoted time frame for my vehicle of an hour and a half to two hours. My car was sitting outside ready to go for at least 20 minutes before I went into the service advi for my vehicle of an hour and a half to two hours. My car was sitting outside ready to go for at least 20 minutes before I went into the service advisor’s office to ask about it being done. In the past, I have never waited on a vehicle for service; I have just requested a rental. They’ve always done a great job with my car, but if you don’t have several hours to spare, I don’t recommend waiting. More

by vick9180 Verified Customer Verified Customer

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Rosalie was absolutely amazing and made the out-of-state purchasing process quick, easy and efficient. She was very accommodating with our requests and addressed all of our concerns. She was patient and mad purchasing process quick, easy and efficient. She was very accommodating with our requests and addressed all of our concerns. She was patient and made the transaction seamless without me needing to ever step foot into the dealership. Great experience! More

by PHAM.KIMBERLEY Verified Customer Verified Customer

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I had a wonderful experience on a new vehicle purchase at Lexus of Wichita. Rosalie Isern was great to work with. The whole transaction was simple from start to finish and the delivery process was very conve Lexus of Wichita. Rosalie Isern was great to work with. The whole transaction was simple from start to finish and the delivery process was very convenient and accommodating. I look forward to future purchases at Lexus of Wichita and working with Rosalie again. Thank you! More

by TRDBro Verified Customer Verified Customer

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Rosalie was great! She never pressured us into something we weren't comfortable with. She answered all questions we had and was literally available at our fingertips af She never pressured us into something we weren't comfortable with. She answered all questions we had and was literally available at our fingertips after the sale for more questions. She truly made this a great experience for us! More

by TRACY071983 Verified Customer Verified Customer

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Our sales people were great and fantastic to work with the general manager was a complete xxx and I’m not the first person to make a note of that! the general manager was a complete xxx and I’m not the first person to make a note of that! More

by JACK93 Verified Customer Verified Customer

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Rosalie and Tony were very professional and made my experience one that I will never forget. Rosalie was very genuine in her successful efforts of helping me find a car that was suitable for me., Tony experience one that I will never forget. Rosalie was very genuine in her successful efforts of helping me find a car that was suitable for me., Tony was also a great help. They both stayed late and worked on my paperwork into the next day to assure that everything went smooth for me. I wouldn’t recommend going anywhere else to purchase a vehicle. More

by KELLY.JONES116 Verified Customer Verified Customer

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It was a very nice experience buying our 2021 Jeep Rubican from Lexus of Wichita. Rubican from Lexus of Wichita. More

by robbenton Verified Customer Verified Customer

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James did an amazing job and communicated what was needed clearly and with great detail. He was able to answer every question and I appreciate his attention to detail. clearly and with great detail. He was able to answer every question and I appreciate his attention to detail. More

by mountieks Verified Customer Verified Customer

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