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Rory Clemons
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4 Reviews
4 Reviews of Rory Clemons
December 31, 2024
Rory was great to work with. The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So The service/prep for the vehicle was not impressive. This was a used 2023 cargo van with only 2,500 miles which I traveled 175 miles to pickup. So all communication was done via phone online pictures. I had requested that they remove all the custom fixtures that were bolted down in the cargo space. They did remove fixtures but left all the holes exposed to the outside! This got fixed per my request. They also failed to fix a very fixable mud flap which was hanging loose and about to fall off. This was also fixed per my request. Also, damaged but not fixed was an interior molding piece which I got partial credit. Lastly, this nearly new van had only 1 key which I only learned about as I am about to leave the dealership and too late to raise an issue. Overall they were very nice to work with but I would say that their vehicle preparation needs work. More
by OWNER0
Verified CustomerOther Employees Tagged: Sam Mellenthin, Paul Johnson
December 29, 2024
Dealership was professional, prompt and fair. Have bought a few vehicles over the years and consider them best Ford experience. Have bought a few vehicles over the years and consider them best Ford experience. More
by JAMES.ZEMAN
Other Employees Tagged: Ray Reynolds , Mayo Cabrera
December 20, 2023
The Financial Department and the Service Department are so wonderful. I basically bought my car from Rory sight unseen. Never test drove it. I had a small problem with the side view mirror. I called Rory so wonderful. I basically bought my car from Rory sight unseen. Never test drove it. I had a small problem with the side view mirror. I called Rory and NEVER bothered to call me back. The Service Department took care of me. I'm still glad I got my car from Roesch and love my car. Sales needs to learn to call their new customers back. Rory needs to learn to call customers back. More
by cchunowitz
Other Employees Tagged: Sam Mellenthin , Sevice Department *****
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