Ronnie Souza

This Watertown dealership is the worst business around. They rip you off and don’t actually repair your car. Avoid Ronny at all costs, will lie to your face and rip you off, then they won’t answer their ph They rip you off and don’t actually repair your car. Avoid Ronny at all costs, will lie to your face and rip you off, then they won’t answer their phone when they owe you money. More

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Maintenance Check-up Good Morning, Thank You For The Service And The Hospitality On My 2014 Volkswagen Passat. The Vehicle Is Running Well. And In Excellent Conditio Good Morning, Thank You For The Service And The Hospitality On My 2014 Volkswagen Passat. The Vehicle Is Running Well. And In Excellent Condition. Thank You Again. More

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RIPOFF.. I Brought My 2014 VW Passat To Boston Volkswagen To Have The Car Check Out Before I Go On Vacation And A Long Road Trip. I Could Not Believed The Bill I Brought My 2014 VW Passat To Boston Volkswagen To Have The Car Check Out Before I Go On Vacation And A Long Road Trip. I Could Not Believed The Bill $90.00 Dollars. I Was Surprise And Stock, I Did Not Raise A Fuss Because I Want To Get Home From A Hard Day At Work. I Know That I Didn't By The Car Their, But That Is OUTRAGEOUS...They Probably Spent An Hour (Tops) But The Meet And Greet Was Excellent And Professional. I Guess I Wont Be My Car Their Anymore.. More

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Perfection in every possible way Had a miserable experience at another dealership. Contacted Boston Volkswagen and Neil Peabody and his team went above and beyond to ensure I left Had a miserable experience at another dealership. Contacted Boston Volkswagen and Neil Peabody and his team went above and beyond to ensure I left with the exact car, at the exact deal their competitor could not meet. I would highly reccomend this dealership even if you're considering a discussion of owning a Volkswagen. -Matt More

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Friendly, easy to work with, highly recommend! This was by far the easiest and most enjoyable car buying experience I've ever had. Ray in sales was extremely helpful and knowledgeable about the veh This was by far the easiest and most enjoyable car buying experience I've ever had. Ray in sales was extremely helpful and knowledgeable about the vehicle, and moreover was honest and helpful in getting me the best deal he could. He walked me through each step of the process and how everything would work. On the finance end, Al was also great in helping work with my bank to get everything set up and squared away, especially when the bank dropped the ball. When I picked up my car, Ray again spent about 45 minutes going over all the features and how everything worked, and helped set up my first service appointment. In all, an extremely pleasant experience and I'd recommend going here for a straightforward and friendly car purchase! More

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new car puchase I found a great team at Boston VW. Led by Mr. Martinez, they worked as a team to address my many questions and concerns. I feel very satisfied having I found a great team at Boston VW. Led by Mr. Martinez, they worked as a team to address my many questions and concerns. I feel very satisfied having a purchased a car from Boston VW. More

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Awesome experience! THANK YOU! Awesome experience trading in my 2010 VW Passat for a 2017 VW Tiguan Wolfsburg. I worked exclusively with Ray Rocha And Al Whelan. Could not have aske Awesome experience trading in my 2010 VW Passat for a 2017 VW Tiguan Wolfsburg. I worked exclusively with Ray Rocha And Al Whelan. Could not have asked for better service. 10/10, 5 stars, whatever it may be these guys were awesome. I certainly plan on coming back. Everything was transferred for me with their Drive program which made things exceptionally less painful. I would recommend Boston VW to anybody. Thanks Ray and Al! More

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The best customer service I don't think there is anywhere I go on a regular basis that gives me this level of customer service. From Dave who helped me get my new lease, to An I don't think there is anywhere I go on a regular basis that gives me this level of customer service. From Dave who helped me get my new lease, to Antonio who took care of me on my return visit, to Ronnie in service who is so great every time I come in, I couldn't be happier working with Boston VW. More

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