Ronnie Fernandez Jr.
Ronnie Fernandez Jr. at Matt Bowers Infiniti Metairie
Refer Me

Ronnie Fernandez Jr.

Service Advisor

Matt Bowers Infiniti Metairie

3700 North Causeway Boulevard
Metairie, LA 70002

Contact Me
4.8
56 Reviews
4.8

56 Reviews

Write a Review

56 Reviews of Ronnie Fernandez Jr.

May 22, 2024

Dealership Rating
Employee Rating

Love the service. Did not have long wait. And was very on point. I was able to track service of car on phone. More

by LYNETTESTEWART45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2024

Dealership Rating
Employee Rating

Usually, I receive excellent service. This time I did not. A problem wasn’t resolved More

by NALLAINBARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2024

Dealership Rating
Employee Rating

The staff is always friendly and courteous. I reliable on Ray Brandt for all my services for my vehicle. More

by ALINDS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 19, 2024

Dealership Rating
Employee Rating

I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

Horrible Communication! I had dropped my g35 coupe off because i lost my key fob and needed a new one on that fact i live 2 hours from this dealership and it was the closest More

by GAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 17, 2024

Dealership Rating
Employee Rating

Awesome service love the technician who service my car👍👍Very satisfied customer .Keep up the great work!!!! More

by FAITH123PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

They didn’t fix the problem, but I really appreciate them for checking it for me More

by LUCASSHALANDA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 05, 2023

Dealership Rating
Employee Rating

My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

November 26, 2023

Dealership Rating
Employee Rating

Friendly, punctual, helpful, concerned about my experience, above and beyond to satisfy me, Caring, accommodating, flexible, positive, More

by DEIDRADUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daigle, Caleb Danna , Ronald Fernandez

Nov 28, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Dealership Rating
Employee Rating

I had my car serviced. The fixed my tire and 3 days later it’s messed up again. I need to bring my car back. And they forgot to put my wheel lock back in my car. I had to h More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Matt Bowers Infiniti Metairie responded

Jenny, thank you for sharing your recent experience with our service department. We understand the importance of ensuring every aspect of your vehicle's maintenance is thoroughly completed, and we regret to hear about the issue with your tire and the wheel lock. We invite you to contact our service department so that we can assist you in resolving these concerns promptly and to your satisfaction. Our commitment is to provide you with the quality service you expect, and we look forward to the opportunity to demonstrate that. Please reach out at your earliest convenience, and we'll do our utmost to address your needs. Thank you for choosing us for your automotive needs, and we look forward to assisting you again! Sincerely, Ray Brandt Auto Group

1
...

Dealership Inventory (100 Vehicles)

used 2023 Audi A4 car, priced at $34,300
2023 Audi A4
used
Ibis White exterior
Automatic
All-wheel Drive
used 2023 INFINITI Q50 car, priced at $38,700
2023 INFINITI Q50
used
Graphite Shadow exterior
Automatic
Rear-wheel Drive
used 2024 INFINITI QX50 car, priced at $41,900
2024 INFINITI QX50
used
Candy Red Pearl exterior
CVT
Front-wheel Drive
used 2024 Hyundai Tucson car, priced at $31,700
2024 Hyundai Tucson
used
White exterior
Automatic
All-wheel Drive
used 2021 INFINITI Q50 car, priced at $32,900
2021 INFINITI Q50
used
Midnight Black exterior
Automatic
Rear-wheel Drive
used 2021 Lexus RC 350 car, priced at $35,400
2021 Lexus RC 350
used
White exterior
Automatic
Rear-wheel Drive