Ronan Wood
Ronan Wood at Mercedes-Benz of Annapolis
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Ronan Wood

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
139 Reviews
5.0

139 Reviews

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139 Reviews of Ronan Wood

October 31, 2024

Dealership Rating
Employee Rating

Very knowledgeable of vehicles. Always keep me informed of my vehicle status. Very professional & always a pleasant person to work with. As long as I owe the one i have or another More

by Ckia663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 23, 2024

Dealership Rating
Employee Rating

I called to ask about someone putting air in my tires and JR said come by between these hours.. When I arrived a young man greeted me and asked if I was here for service. I stated I just needed air in my ti More

by Cjemrick999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony

Oct 26, 2024

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Oct 26, 2024

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

September 11, 2024

Dealership Rating
Employee Rating

First class operation from the moment you walk in the showroom to the sales group (Jeff Sunstrom) to the finance administrator to the service department, this dealership rocks. More

by Marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of Annapolis responded

Marino, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 13, 2024

Mercedes-Benz of Annapolis responded

Hi Marino, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 24, 2024

Dealership Rating
Employee Rating

Had a great experience from start to finish with the entire staff. Derek and Rori were very helpful through the selling process, closing out with Larry and the registration/paperwork to close the trans More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Annapolis responded

Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 01, 2024

Dealership Rating
Employee Rating

Ronan was both patient and knowledgeable . I trust him to give me honest, straight-forward advise for my services. More

by Caoreilly88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2024

Dealership Rating
Employee Rating

Ronan is very trustworthy and knowledgeable. I feel very comfortable with him telling me what service my car needs . More

by Jamie Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2024

Dealership Rating
Employee Rating

He is great very detailed and professional a gentleman Definitely, the best service representative thx More

by tyed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Mercedes-Benz of Annapolis responded

tyed66, We appreciate your kind words and strive to a provide a five-star experience to all of our customers. If you have any additional feedback you’d like to share, please reach out our Service Manager, Kevin McConnell, at (443) 875-0 275 or kmcconnell@mileone.com. Thank you.

February 02, 2024

Dealership Rating
Employee Rating

I appreciate when the concern for my situation is priority. Experience is shown with solutions. More

by blo7247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2024

Mercedes-Benz of Annapolis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Feb 04, 2024

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

Dealership Rating
Employee Rating

The dealership is first class. Always a quick drop off and pick up process. The service is done correctly and in a timely manner. More

by clepore26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Dealership Rating
Employee Rating

The dealer is convenient and helpful. The only issue is with the length of time required to get an appt. More

by Eudy819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

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