Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
182 Reviews
4.9

182 Reviews

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182 Reviews of Ronald Stevenson

May 14, 2025

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Employee Rating

Technician was professional. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. More

by Steve
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 14, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 10, 2025

Dealership Rating
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Rod was great to work with once again. I wouldn't think of g o ingredients anywhere else to service my Touareg. More

by Johnross1754
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Recommend Dealer
Yes

Other Employees Tagged: Jason Black

May 10, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 10, 2025

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Ron Stevenson is the BEST! The requirement to submit at least fifteen words would cause me not to respond if Ron wasn’t so great….. More

by roger.buschmann
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 01, 2025

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Great communication on time answering would recommend go back there any time great first time experience More

by TTHOMASHARRIS
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

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Ron was so sweet. I was having a bad day on due to being rear ended on my way to get my car serviced. He was very empathetic and understanding of me crying and made my More

by VALENTINETAJAI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

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Employee Rating

Rob was great. Great service had me in and out fast. I will always take my car here they are the best. More

by mmmitchell2012
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Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 26, 2025

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Excellent customer care. Quick to answer my calls and explained vehicle conditions report clearly. Good job. More

by TTHOMAS25
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 25, 2025

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Employee Rating

Ron did a great job communicating by providing me all the information I needed to make an informed decision. More

by gnsdreamin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 22, 2025

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Niello VW surpassed my expectations in every way: friendly, knowledgeable, efficient customer service all round. I will 100% return to Sacramento and niello VW for another vehicle, it’s worth the dri More

by SYLVANA_ESP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 22, 2025

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Employee Rating

They were caring, up front and honest. Also very professional going over the details and the solution. More

by Jennrettcarter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Russo

Apr 22, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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