Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Ronald Stevenson

March 01, 2025

Dealership Rating
Employee Rating

Ron is always super friendly and very accommodating. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years. More

by reinettelittle
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for your business over the years! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

March 01, 2025

Dealership Rating
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10 out of 10. Niello VW always takes care of each and every customer. I am a customer for life! More

by STAYLOR25
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Recommend Dealer
Yes
Mar 03, 2025

Niello Volkswagen responded

Thank you for taking the time to leave us a fantastic review. We appreciate your business here at Niello Volkswagen. We hope to see you again soon. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

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Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det More

by VJMAPPRAISALS
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Recommend Dealer
Yes
Feb 21, 2025

Niello Volkswagen responded

Thank you for your kind words for Matthew and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 19, 2025

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Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on More

by SANDBOX_SANDALS.0D
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Ron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be positive. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 14, 2025

Dealership Rating
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Ron did a great job of keeping me informed of the progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the l More

by TOWNSAVER
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Recommend Dealer
Yes
Feb 16, 2025

Niello Volkswagen responded

We are very happy Ron provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 11, 2025

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Ronald very helpful keeping me informed of the status of my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recomm More

by FLORESDAVID1796
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Niello Volkswagen responded

Thank you, David, for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 08, 2025

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Ron was extremely informative and helped me throughout the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service More

by kay.kavert
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2025

Niello Volkswagen responded

Thanks, Kay, for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 06, 2025

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It’s always good going to this Volkswagen dealership because they treat me with respect it’s always good customer service they always try to go above and beyond and they’re reliable they give you detail More

by KEELANJONES3210
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2025

Niello Volkswagen responded

Thank you, Keelan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 03, 2025

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Thanks to Ron and the Service Dept for getting me handled. Always taking care of me. More

by JPorange00
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Recommend Dealer
Yes
Feb 03, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 02, 2025

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Great service from Ron! ! Keeps me posted on all the service information. see yuo all next time. More

by Malachi L. Smith
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Malachi, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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