Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
143 Reviews
4.9

143 Reviews

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143 Reviews of Ronald Stevenson

December 07, 2024

Dealership Rating
Employee Rating

Great service experience. Always friendly and work to ensure that all my needs taken care of. More

by EROBINSON4385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 05, 2024

Dealership Rating
Employee Rating

This is my only car and initially we thought it would not be ready until 12/17 but Ron helped me get a same/next day appointment and it was ready within 24 hours. Ron followed up with me, kept me updated, a More

by SFULMER3069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 03, 2024

Dealership Rating
Employee Rating

Fast courteous service minimum of up selling this visit. Comfortable waiting area and good amenities. More

by BOMOPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 01, 2024

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Employee Rating

A quick and easy resolution to my service needs. Ron was friendly and helpful during the entire process. Thanks Ron More

by ALRT1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Russo, Brandon Lamb

Dec 02, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 01, 2024

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Employee Rating

Great customer service Very nice and professional service respectful to customers needs done more and beyond More

by mayst2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 01, 2024

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An amazing experience, above and beyond. I cannot thank Ron enough. You now have a loyal lifetime customer. More

by shinday
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 02, 2024

Niello Volkswagen responded

Thank you for your very kind review. Ronald and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 01, 2024

Dealership Rating
Employee Rating

Had a great experience with Ron over in service. Niello is further away than the Elk Grove VW but I'd rather come here for the customer service. More

by timtn30
Recommend Dealer
Yes
Dec 02, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ronald and our team met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 23, 2024

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Employee Rating

I was provided excellent service and everyone was extremely courteous and helpful throughout my purchase. I would highly recommend Niello to anyone. My salesperson Steve went above and beyond from th More

by LANELEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 22, 2024

Dealership Rating
Employee Rating

Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 12, 2024

Dealership Rating
Employee Rating

Dealing with Ron Stevenson is the very best service! Niello VW is quite a way for me to get my car serviced - however - would not have anyone else's confidence as I do with Ron Stevenson taken care of m More

by erikaabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Ronald and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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