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Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Ronald Stevenson

November 12, 2024

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Dealing with Ron Stevenson is the very best service! Niello VW is quite a way for me to get my car serviced - however - would not have anyone else's confidence as I do with Ron Stevenson taken care of m More

by erikaabe
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Recommend Dealer
Yes
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Nov 12, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Ronald and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 08, 2024

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I always receive excellent service with great communication. Getting LYFT rides to and from the dealership is awesome. More

by virgomac
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Recommend Dealer
Yes
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Nov 11, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 06, 2024

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Ron was amazing to work with! He was professional, kind, informative and went above and beyond in service for us! He sent a Lyft driver to aid in me picking up my car when it was More

by Renee Carlson
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Yes
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Nov 07, 2024

Niello Volkswagen responded

Thank you for your business and this review, Renee. We're happy to hear Ron was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 06, 2024

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From my first contact with Niello Dealership and other communications with sales, financing, purchasing, service and parts, I have received nothing but outstanding service! More

by CTRQUEEN
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Scott Russo , Jordon/ Mark in vehicle acquisition. Spenser Spouty in sales

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Nov 07, 2024

Niello Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 01, 2024

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Best dealership for service, reliability and customer service. Great people, always helpful and care about their customers. More

by d.mattos
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Russo

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Nov 03, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 01, 2024

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Ron always goes above and beyond to make the service visit a good one. Makes the experience easy and always communicates. More

by d.mattos
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Recommend Dealer
Yes
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Nov 04, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. Ron and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 30, 2024

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Service was good; only suggestion is not to upsell service (tires) - tires were fine and repaired. More

by rockusc
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Recommend Dealer
Yes
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Oct 31, 2024

Niello Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 29, 2024

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Very good . friendly people vorking there. Only missing water for customers,.definitely caming back.i like Nielo. More

by MICKEY.NASIC
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Recommend Dealer
Yes
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Oct 29, 2024

Niello Volkswagen responded

Hi Mickey: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 24, 2024

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At service all my issues were taken care of. Ron was likeable and helpful. But he needs to keep up with the ever changing world of EVs. The highlight of the trip was seeing the new EV Buzz on di More

by YUBAHILLS
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Recommend Dealer
Yes
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Oct 24, 2024

Niello Volkswagen responded

It's great to hear that Ron and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 24, 2024

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These men are helpful and professional. The valet service is my favorite part. No complaints :) More

by lbrtbrns
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Recommend Dealer
Yes
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Oct 24, 2024

Niello Volkswagen responded

Thank you! Ronald and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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