Ronald Lazo

I did not get a physical report of the damages after I came to pick up my car. I called in order to receive it, I keep getting transferred, one person got my email to send it and never did. Call Infiniti came to pick up my car. I called in order to receive it, I keep getting transferred, one person got my email to send it and never did. Call Infiniti of van nuys is just terrible More

by dan Verified Customer Verified Customer

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Luis my advisor has kept my beautiful and reliable JX 35 running great - Ron the service manager keeps the teams friendly and dependable running great - Ron the service manager keeps the teams friendly and dependable More

by DRHARRY Verified Customer Verified Customer

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As always, amazing team members who take great care of your clients. Thank you! Service was timely. your clients. Thank you! Service was timely. More

by ANACRUZ2283 Verified Customer Verified Customer

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I’m very disappointed with my last service. I went in to get my radiator repaired and when I got the car back the radiator deposit was completely empty. After paying $900, I would expect to hav I went in to get my radiator repaired and when I got the car back the radiator deposit was completely empty. After paying $900, I would expect to have that filled up. More

by SAUCEDOJAZMIN10 Verified Customer Verified Customer

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I satisfied your service, although I have waited for three hours to change an engine oil. three hours to change an engine oil. More

by YOSHIHIRO_KAWASHIMA Verified Customer Verified Customer

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They are the best. Son bien atentos . Me encanta que abren temprano. Les doy 10 Son bien atentos . Me encanta que abren temprano. Les doy 10 More

by YARENIVERDUGO Verified Customer Verified Customer

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The staffs/management, Mr Lazo and Ruiz took case my Infinity qx60 issue promptly. They arranged ride home and offered to pick up upon fixing it. I salute their professionalm and kindness. Infinity qx60 issue promptly. They arranged ride home and offered to pick up upon fixing it. I salute their professionalm and kindness. More

by Davidoka Verified Customer Verified Customer

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Infiniti Van. Nuys is the best dealer! They’ve always taken excellent care of my QX50 and me 🙏. Rudy is just amazing and always bends over backwards to accommodat Nuys is the best dealer! They’ve always taken excellent care of my QX50 and me 🙏. Rudy is just amazing and always bends over backwards to accommodate my needs 😊. Whenever I’m ready to trade in my car for a new model, it’ll be with this dealership More

by DJDESIGNS.STAHLE Verified Customer Verified Customer

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Rudy went above and beyond to get me my car back by when I needed it I needed it More

by JILLGARELICK Verified Customer Verified Customer

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The 2 representatives I worked with were Ronald and Santiago, they were GREAT! Both responsive to my questions as well as very professional. Santiago, they were GREAT! Both responsive to my questions as well as very professional. More

by Sam Aronow Verified Customer Verified Customer

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