Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.9
125 Reviews
4.9

125 Reviews

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Spanish Spanish

125 Reviews of Ronald Lazo

November 20, 2024

Dealership Rating
Employee Rating

Friendly service from all involved, replaced all needed parts under warranty at no charge and provided free liner car. More

by MADSTEVE
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Recommend Dealer
Yes

November 17, 2024

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Amazing place from the moment I walked in everyone was so nice. I went right after work which I did not look my best and also another couple walked in dressed nicely and was treated the same and it made me r More

by kevswrld92
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Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Santiaga provided excellent service and was sble to get my car in for service immediatel. More

by MUSTANGMAREE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Santiago

November 13, 2024

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Great service here at Van Nuys. All service staff is very friendly and professional. Luis was my service advisor. Great with follow up. More

by REEFUR86
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis

November 13, 2024

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Not only does the Van Nuys Infiniti dealership provide great service, everyone there is honest and kind. More

by Amy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Santiago

November 10, 2024

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Employee Rating

Dealership provided excellent service great communication will definitely return and recommend this dealership to friends and family More

by YVONNEGZ1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis

November 07, 2024

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great service. convenient. have used them for over 10 years. I love the concierge service. Carlos picked up my car. He's always professional. rudy is my usual go to More

by MARY ICHIUJI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: carlos

November 07, 2024

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The service consultant was very knowledgeable and arranged for the work to get done very quickly. More

by FSAMADI
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Recommend Dealer
Yes

November 04, 2024

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Luis was great ! Very attentive and understanding. I honestly did not have any issues and any questions I did have were at some point just naturally answered themselv More

by EMRAMIREZ619
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Advisor

October 27, 2024

Dealership Rating
Employee Rating

One of the best experiences a customer can have at a dealership. Santiago was great, thorough, and kept me and my family updates through the process (major service done). Every staff member remained More

by VCTRMOMOH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago

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