Ronald Lazo
Ronald Lazo at INFINITI of Van Nuys

Ronald Lazo

Service Director

INFINITI of Van Nuys

5455 Van Nuys Blvd
Sherman Oaks, CA 91401

4.9
156 Reviews
4.9

156 Reviews

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Spanish Spanish

156 Reviews of Ronald Lazo

April 01, 2025

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Employee Rating

I did not get a physical report of the damages after I came to pick up my car. I called in order to receive it, I keep getting transferred, one person got my email to send it and never did. Call Infiniti More

by dan
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Recommend Dealer
No

March 31, 2025

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Luis my advisor has kept my beautiful and reliable JX 35 running great - Ron the service manager keeps the teams friendly and dependable More

by DRHARRY
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Recommend Dealer
Yes

Other Employees Tagged: Luis service advisor

March 30, 2025

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As always, amazing team members who take great care of your clients. Thank you! Service was timely. More

by ANACRUZ2283
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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I’m very disappointed with my last service. I went in to get my radiator repaired and when I got the car back the radiator deposit was completely empty. After paying $900, I would expect to hav More

by SAUCEDOJAZMIN10
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Recommend Dealer
No

March 28, 2025

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I satisfied your service, although I have waited for three hours to change an engine oil. More

by YOSHIHIRO_KAWASHIMA
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Recommend Dealer
Yes

March 28, 2025

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They are the best. Son bien atentos . Me encanta que abren temprano. Les doy 10 More

by YARENIVERDUGO
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Recommend Dealer
Yes

March 24, 2025

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The staffs/management, Mr Lazo and Ruiz took case my Infinity qx60 issue promptly. They arranged ride home and offered to pick up upon fixing it. I salute their professionalm and kindness. More

by Davidoka
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Recommend Dealer
Yes

Other Employees Tagged: Rudy Ruiz

March 21, 2025

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Employee Rating

Infiniti Van. Nuys is the best dealer! They’ve always taken excellent care of my QX50 and me 🙏. Rudy is just amazing and always bends over backwards to accommodat More

by DJDESIGNS.STAHLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rudy *****

March 17, 2025

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Rudy went above and beyond to get me my car back by when I needed it More

by JILLGARELICK
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Recommend Dealer
Yes

Other Employees Tagged: Rudy

March 10, 2025

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The 2 representatives I worked with were Ronald and Santiago, they were GREAT! Both responsive to my questions as well as very professional. More

by Sam Aronow
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Santiago

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