
Ronald Hector
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
10 yrs, 6 mos
Industry Experience
15 yrs, 6 mos
Specialties & Trainings
Master Certified
192 Reviews
Write a Review192 Reviews of Ronald Hector
March 31, 2025
Ronald was very helpful in answering all of my questions. The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald! More
Other Employees Tagged: Simon Robles
March 08, 2025
Ronald is our Costco purchase contact. He is very knowledgeable and quickly located our preferred configuration and equipment. Our SUV is in transit, and we look forward to receiving it He is very knowledgeable and quickly located our preferred configuration and equipment. Our SUV is in transit, and we look forward to receiving it later this month. We recommend Ronald, especially if you are purchasing through the Costco purchase program. More
March 08, 2025
The overall service at this location has declined. Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is th Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is that the quality of service has dropped from an 8-10 range to more like a 5-8. More
Other Employees Tagged: Jeremy Rivera, Steve Pastukhov
February 05, 2025
I have been doing business w/Lexus of PBP since 2000 and have always been treated fairly and taken well care of. Ronald Hector came in on his day off to accommodate me when purchasing my lease. I was in an have always been treated fairly and taken well care of. Ronald Hector came in on his day off to accommodate me when purchasing my lease. I was in and out in less than one hour! I am more than happy to do business at this location! Georgia Hulett Cox More
January 27, 2025
We took the vehicle to the dealership and waited to have the battery replaced. We were told that it would not take long. And that someone would get back to us. My husband waited for 2 hours only to find out the battery replaced. We were told that it would not take long. And that someone would get back to us. My husband waited for 2 hours only to find out that the vehicle had been ready earlier but no one came to notify us. More
January 13, 2025
Process went well picked up car but still waiting for wheel locks and cargo mat that I was told are being shipped to me. wheel locks and cargo mat that I was told are being shipped to me. More
Other Employees Tagged: Steve Pastukhov
December 22, 2024
I am happy with the service provided by Ronal and the dealer 14 years with Lexus Good deal dealer 14 years with Lexus Good deal More
Other Employees Tagged: Steve Pastukhov
December 18, 2024
I had a wonderful buying experience, (My salesman was Ronald Hector), but I did not enjoy my experience with the Finance Manager. After completing all of the documents with her, she had me go over to spe Ronald Hector), but I did not enjoy my experience with the Finance Manager. After completing all of the documents with her, she had me go over to speak with their Insurance Dept, even though I had provided her with my clear proof of insurance. I sat waiting for almost an hour to speak with someone, who then had me wait another 15 minutes while he tried to contact my insurance company, for them to tell him that he already had the verification from them that they needed, which is also what I attempted to explain initially. A TOTAL waste of my time. And then the next day after the sell was completed, I left a message for the Finance Manager asking her to complete the license plate transfer, a transaction that she previously advised would take only minutes. She would not return my phone calls. I finally reached out to my salesman and asked him to reach out to her. He did and after about an hour, I was advised that the transfer had been completed and the Finance Manager indicated that she had emailed me. I asked her to call me and advise me. She didn't. I had an excellent experience purchasing the vehicle, from the time I arrived at the dealership. My salesman, Ronald Hector, was very professional and cordial. His goal was to get me the vehicle that I wanted at the price I was willing to pay. My satisfaction was of the utmost importance to him. It was one of the best vehicle purchasing I have ever experienced. Ronald comes highly recommended!! I must also rate JC Correa with 5 stars!! He was the internet sales person who worked with me and passed me onto Ronald. Thanks a million JC!! More
