Ronald Hector
Ronald Hector at Lexus of Pembroke Pines
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Ronald Hector

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
192 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Master Certified

4.7

192 Reviews

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192 Reviews of Ronald Hector

March 31, 2025

Dealership Rating
Employee Rating

Ronald was very helpful in answering all of my questions. The entire process was smooth. He went even beyond on working with me on the little issues with the vehicle. Great service overall. Thank you, Ronald More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Robles

Apr 01, 2025

Lexus of Pembroke Pines responded

Michael, we're delighted to hear that Ronald provided you with such great service at Lexus of Pembroke Pines. It's wonderful knowing the process was smooth and your questions were answered thoroughly. Thank you for sharing this feedback!

March 22, 2025

Dealership Rating
Employee Rating

Ronald was very kind and professional, he was a key for me to take the decision for a Lexus More

by ZARIFE PADRON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Lexus of Pembroke Pines responded

We are grateful to have earned your business, Zarife. Thanks for taking the time to leave us a review! - Ronald and the Lexus of Pembroke Pines Team

March 08, 2025

Dealership Rating
Employee Rating

Ronald is our Costco purchase contact. He is very knowledgeable and quickly located our preferred configuration and equipment. Our SUV is in transit, and we look forward to receiving it More

by David Fannin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Lexus of Pembroke Pines responded

David, thank you for recommending Ronald and sharing your positive experience with us at Lexus of Pembroke Pines. We're excited for you to receive your new SUV soon! Safe travels ahead!

March 08, 2025

Dealership Rating
Employee Rating

The overall service at this location has declined. Loaner cars are no longer available, and the car wash after service is mediocre. While everyone is professional and respectful, my main concern is th More

by NELSON.F
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivera, Steve Pastukhov

February 05, 2025

Dealership Rating
Employee Rating

I have been doing business w/Lexus of PBP since 2000 and have always been treated fairly and taken well care of. Ronald Hector came in on his day off to accommodate me when purchasing my lease. I was in an More

by georgia.cox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted that Ronald Hector went above and beyond to assist with your lease purchase. We look forward to serving you again in the future!

January 27, 2025

Dealership Rating
Employee Rating

We took the vehicle to the dealership and waited to have the battery replaced. We were told that it would not take long. And that someone would get back to us. My husband waited for 2 hours only to find out More

by RETHABOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 13, 2025

Dealership Rating
Employee Rating

Process went well picked up car but still waiting for wheel locks and cargo mat that I was told are being shipped to me. More

by eroig4850
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Jan 29, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines. We're glad to hear the process went smoothly, and we apologize for any delay in receiving your wheel locks and cargo mat. Please feel free to reach out if there's anything else we can assist you with!

December 22, 2024

Dealership Rating
Employee Rating

I am happy with the service provided by Ronal and the dealer 14 years with Lexus Good deal More

by NILDAH61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Dec 23, 2024

Lexus of Pembroke Pines responded

Thank you for being a loyal Lexus of Pembroke Pines customer! We are thrilled that Ronal and our team continue to deliver five-star service.

December 19, 2024

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Employee Rating

Trade my car in 11/28/24. As of today the dealer still has not paid me for the trade in. More

by MB29787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Lexus of Pembroke Pines responded

I'm sorry for the delays with your payment. Please reach out so we can discuss this further and ensure all outstanding concerns are addressed. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 18, 2024

Dealership Rating
Employee Rating

I had a wonderful buying experience, (My salesman was Ronald Hector), but I did not enjoy my experience with the Finance Manager. After completing all of the documents with her, she had me go over to spe More

by MTift
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your detailed experience with us. While we're thrilled to hear about the positive interactions with Ronald and JC, we apologize for any inconvenience caused by the Finance Manager's process. Your feedback is invaluable in helping us improve our services, and we'll ensure this matter is addressed promptly. If there's anything further you'd like to discuss or need assistance with, please feel free to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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