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6 Reviews of Ron Ward
December 05, 2025
Purchased my Lotus in 2024. It has had many problems. The service department is unable to fix the issues, clearly does not care, and always claims that they do not have a Lotus It has had many problems. The service department is unable to fix the issues, clearly does not care, and always claims that they do not have a Lotus expert on hand but must call Denver or England to "consult" with an expert. Problems include: Starting button does not work. Engine warning light is always on; "telematrics" warning is always on; the car cannot keep its settings and everything resets when you turn the car off, including music settings; the USB drive does not work. And more. The dealer does not care at all, does not followup. When I drive 150 miles for services they often keep the car for two or more weeks only to state that Lotus cannot fix the problem. They tell many lies and inconsistent stories about each issue (--"it is just a matter of updating the computer software"....."sorry, but settings cannot be fixed because that is just the way Lotus cars work"...etc...I deeply regret buying from this dealer. More
by nickbaiamo
Verified CustomerOther Employees Tagged: Josh with the service department
October 13, 2025
The people were polite and every one had a good attitude I had a good experience with them all and a good place to buy a new car. I had a good experience with them all and a good place to buy a new car. More
by markwhite102174
Other Employees Tagged: Michael Laconi, Joe Politi, Mike Urbine, Alex Wiewiora, Jay Samudio
September 26, 2025
The staff was really good and service was excellent. Josh made sure everything was nice and smooth for me. Ill definitely go back Josh made sure everything was nice and smooth for me. Ill definitely go back More
by EDGARD.LEBRUN
Other Employees Tagged: Joe Politi, Mike Urbine, Alex Wiewiora
September 03, 2025
Excellent Service, took care of my needs and finished the work timely. Courteous and professional staff highly trained . work timely. Courteous and professional staff highly trained . More
by sebastian.failla5855
Other Employees Tagged: Michael Laconi, Joe Politi, Mike Urbine, Alex Wiewiora, Jay Samudio , Jay Salomondo
August 26, 2025
I had a very great experience and I hope to continue to business with Naples Motorsports. business with Naples Motorsports. More
by janetkayhartman
Other Employees Tagged: Michael Laconi, Joe Politi, Mike Urbine, Alex Wiewiora, Jay Samudio , Patricia Dutra
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