Ron Torres

Cape Coral Crysler took care of my my mechanical needs. I highly recommend their service team I highly recommend their service team More

by JOHN@EDISONMTGPROS.COM Verified Customer Verified Customer

Report | Print

If you are looking to do a great desl and a very good service either with sales or service department,this is the place to be helped and grt the car you want and the best service possible. service either with sales or service department,this is the place to be helped and grt the car you want and the best service possible. More

Report | Print

I was very happy with my new car,we made a great deal,Joe was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. More

Report | Print

Jose was very patience and helpful throughout the whole buying process that sometimes can be a lot but he made me feel at ease and Im really happy with my new car and specially my deal!! :) buying process that sometimes can be a lot but he made me feel at ease and Im really happy with my new car and specially my deal!! :) More

Report | Print

I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More

by enoblejr86 Verified Customer Verified Customer

Report | Print

This was my 1st time using this facility. Waited in the reception area longer than expected; however, Eddie saved the day. Waited in the reception area longer than expected; however, Eddie saved the day. More

by f.llenza Verified Customer Verified Customer

Report | Print

Courteous, good experience since they no longer have a service advisor I previously had. Thanks for your help with a warranty type of issue. service advisor I previously had. Thanks for your help with a warranty type of issue. More

by MCKNIGHTD2964 Verified Customer Verified Customer

Report | Print

The dealership has a very rude staff. Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there before. Lost my wheel lock and said they rotated the tires. So, my rear passenger tire has a nail in the tire and according to my information system, rear passenger tire low. My paperwork states, Tire rotated and tested okay. Today system says tire pressure low right rear 23 psi. Same tire, same side! Did you really rotate the tires? I've had the opportunity to activate Sirius XM Radio free trial since purchasing the vehicle 2 1/2 years. They took it on themselves to activate it, why? Who gave them permission? One more thing, they overfilled my oil by 1.qt. So, you tell me ! More

by kathysparks1942 Verified Customer Verified Customer

Report | Print

The service department treated my mother (83) like she had no business being at their shoo. Very rude within the service staff. Lost my wheel lock on the previous service and acted like it was our proble had no business being at their shoo. Very rude within the service staff. Lost my wheel lock on the previous service and acted like it was our problem and they did nothing about it.I thought the gentleman who was in charge of my vehicle before was unexceptional, but at least Rasiel was some what respectful. However, they fired him. My girlfriend and her friend were appalled at the entire situation. More

Report | Print

My experience was great. The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you n The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you next time I need service. Thanks Jim More

by jfoley391 Verified Customer Verified Customer

Report | Print