Ron Pineda

I did not have to wait to long. The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealers The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealership was fine More

by JANMARIEHALEY Verified Customer Verified Customer

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Very pleasant experience getting service at Germain Mazda West, wonderful facility and people. They have always taken great care of our Mazda and us. West, wonderful facility and people. They have always taken great care of our Mazda and us. More

by Chautauqua Verified Customer Verified Customer

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Warranty issue handled professionally and efficiently. Loaner vehicle provided, part was replaced same day. No issues since. . Loaner vehicle provided, part was replaced same day. No issues since. . More

by DETWILERJERRY Verified Customer Verified Customer

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Great knowledgeable staff that go above and beyond to accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I wil accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I will highly recommend Mazda West to friends and family! More

by BARBHURT1 Verified Customer Verified Customer

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I had a fantastic experience at Mazda West, and I can’t say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable. He went above and beyond to make sure everything was handled smoothly and kept me updated every step of the way. It’s rare to find someone who genuinely cares about the customer experience like he does. But it’s not just Rob—every single employee I encountered at Mazda West was outstanding. The team there is clearly passionate about what they do and takes pride in delivering top-notch service. Mazda as a brand continues to impress me with its reliability, design, and performance—and the staff at Mazda West reflect that same excellence. More

by JAYCAUDILL90 Verified Customer Verified Customer

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Took my car early and completed their service quickly, kept me informed of the work and even wash my car kept me informed of the work and even wash my car More

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