Ron Morrison

Sold me a vehicle with a bad title refuse to take it back very unprofessional very unprofessional More

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Great atmosphere and friendly staff, I bought two Honda’s from here and had such a wonderful experience both times. Claudette Green was very professional and will go out of her way to make sure she shows you from here and had such a wonderful experience both times. Claudette Green was very professional and will go out of her way to make sure she shows you all colors and options that are available before letting you make a decision just to be sure you’re 💯 satisfied with the vehicle you want. I will definitely be back when I’m ready to buy a 3rd Honda and will definitely send people your way who’s looking for a new vehicle. Thank you again it was a pleasure doing business with you all! More

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I purchased my 2020 Honda Accord for MidlandsHonda. I love everything about my car. Charles Green was my salesman. November 23, 2020 I return to Midland Honda for my first service. Jim was my advisor and love everything about my car. Charles Green was my salesman. November 23, 2020 I return to Midland Honda for my first service. Jim was my advisor and he was well supported from the time I pull up until I left. Everything that when on with my car he explain and welcome my wait. More

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Phenomenal Experience This is an absolute awesome dealership to do business with. They ALL are extremely knowledgeable and friendly. They ensure that all questions are answ This is an absolute awesome dealership to do business with. They ALL are extremely knowledgeable and friendly. They ensure that all questions are answered and that you leave satisfied. I have dealt with dealerships in the past but this one is by far the best of them all. Ask for James Robinson he is awesome. Go in and drive away in a brand new 2019 Honda Accord Sport because that's what I did. I promise you you will not be disappointed!!!! More

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Awful experience I went In looking at a c r v Marcus was awful his additude was so rude i wouldn't recommend them for anyone . So your self a favor stay away. I went In looking at a c r v Marcus was awful his additude was so rude i wouldn't recommend them for anyone . So your self a favor stay away. More

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Day of victory from day of destruction My car blew a head gasket. Cost of repairs- 10K. Called Midlands talked with Ron Morrison and he told me he could help me. He went above and beyond ge My car blew a head gasket. Cost of repairs- 10K. Called Midlands talked with Ron Morrison and he told me he could help me. He went above and beyond getting me back into a new car! Charles Green listened and placed me in the car I wanted and made it possible More

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Lease I'd like to first point out that I distaste giving bad reviews or complaints about a company or its staff however, in this situation I'm obligated to I'd like to first point out that I distaste giving bad reviews or complaints about a company or its staff however, in this situation I'm obligated to do so. I have been going to the dealership since March trying to resolve this matter. The staff has been apologetic about the incident that has happened to us with Steven Goldstein. I’d to thank in advance Chris Brown, Chris Alston, and Claudette Green for trying to assist me in this matter and other staff members who were very helpful, and kind. We leased a Honda Civic from Yonkers, New York in 2015. During the life of the lease I moved to Columbia, South Carolina and took the car with me. Around a couple of months before the lease was about to expire my mother and I went to the Honda dealership closest to my residence, Midland Honda, where we met Mr. Goldstein. I went over the miles on the car so our intention from the beginning was to purchase the car instead of leasing a new one. We explained the situation to Mr. Goldstein over and over, and he insisted that the best option was to lease a new car and any payment left over and the mile overage in the old car would be taken care of by them. We asked Mr. Goldstein many times to give us the cost for the 2015 Honda Civic, he refused and kept saying a new lease car is our best option. He stated the last payment in the old car is covered. Ultimately closing out the old lease not owing anything. Mr. Goldstein said, “He only needed $300.00 for the new lease and that’s it”. He stated to us that we had nothing to worry about. As a result we thought we closed for the old lease and started the new lease (2017 Honda Civic EX). I will like to point out that my mother and I combined have been a customer for Honda Financial Services for more than 20 years. We have been leasing Honda cars for a long time. We are responsible individuals, who will not get into a deal if we are not be able to pay for it. My mom's credit score was over 800 points until Honda Financial Services reported that she owes over $3,000.00 for the 2015 Honda Civic for going over the miles plus two monthly payments left. My mother is currently in her fourth consecutive lease with Honda, and I’m in my third consecutive lease and we have never paid anything after getting into a new lease. Our dealership in New York made sure that we did not get a bill after returning a vehicle, so we believed Mr. Goldstein was doing the same for us. He repeatedly told us that we had nothing to worry about. Big mistake believing his words. We were recently contacted by Honda Financial Services stating we owe over $3000 on the old lease (2015 Honda Civic). If we would have known that we owed mileage on the car we would have kept it as originally planned, this is exactly what we wanted to avoid in the first place. Hence the reason we explained to Mr. Goldstein we wanted to keep the car and asked for the cost. Again, he reassured us we didn't owe anything for overage in miles and refused to give us the cost of the car. He insisted a new lease was a better option. We have been constant communication with Honda Financial Services for months now, explaining the situation. We gave them Mr. Goldstein’s name and contact information many times, and Honda Financial Services told us they have contacted Mr. Goldstein many times, but he has not returned their calls. Mr. Goldstein told me in my recent visit with my mom over the phone “this is the first time I heard about it”. At first he didn't remember me, my mother or our interaction with him. Once I explained the entire conversation all of the sudden he started to vaguely remember us. He refused to take any accountability for his actions and pretended he wanted to help us resolve this matter. Another issue that arouse recently regarding my old lease is that we were supposed to meet Ms. Claudette Green, Senior Sales Consultant in the Leasing Department at Midlands Honda to close out the old lease before entering a new lease. Not only was my old lease not properly closed out, we never met Ms. Green and never signed the proper documents to close the lease. Mr. Goldstein never informed us we had to meet with Ms. Green and follow proper procedure in closing the old lease. If we would have met Ms. Green, we would have known about the fees and I am sure we would have kept the old car. Honda Financial Services called Ms. Green several times regarding our old lease, but because we never met with Ms. Green, she didn't have proper paperwork for our old car, as a result Ms. Green was not able to provide them any information about our old lease let alone help us with this issue. I waited over a month for new plates and registration. The entire experience was unnecessary, extremely lengthy and disorganized. Please note my husband recorded the conversation regarding our transaction January 13, 2018. We have proof that our complaint is legit. The old car was returned January 2018, since Midlands Honda didn't purchase the vehicle or wanted to keep it. Honda picked up the vehicle sometime in March. So, ultimately there were additional mileage added to our bill that I did not use. The purpose of this letter is to make the dealership aware of our terrible experience and to help other potential customers avoid this situation from happening to them. We were at the dealership for over 5 hours. I don't understand why the proper process was not followed. The only purpose of Mr. Goldstein from the beginning was to raise his sales at our expenses. He mislead us and lied leaving us with a $3,077.66 bill for us to pay to Honda Financial Services. More

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Mr. Christopher I am willing to pay for awesome service and Mr. Christopher Graham made my experience fantastic at Midlands Honda! I was so pleased with his service t I am willing to pay for awesome service and Mr. Christopher Graham made my experience fantastic at Midlands Honda! I was so pleased with his service that I brought my friend back 2 days later to purchase a vehicle. Chris made sure every detail was taken care of. All I had to do was show up. He is first class. I never felt pressure from him to make any decision. He went above and beyond to accommodate me. More

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Beyond excellent service I am the vice president of our club Si Club South Carolina chapter. Chris went above and beyond to provide a place for us to show case our clubs vehic I am the vice president of our club Si Club South Carolina chapter. Chris went above and beyond to provide a place for us to show case our clubs vehicles for our monthly car meet. We got to meet a lot of the employees, check out the new 2017 Si, and we gained a new member within the whole process. Midlands Honda has always treated me and my Civic Si really well, and continues to be my favorite Honda location to get service done and to buy parts. Chris did an awesome job with organization and making all of the group members comfortable throughout the meet. More

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Promises Not Kept! I read some horrible reviews about this place and thought I would give it a try anyway, thinking maybe they were isolated incidents. Overall, the purc I read some horrible reviews about this place and thought I would give it a try anyway, thinking maybe they were isolated incidents. Overall, the purchase of my vehicle went smoothly, but that's where it ended. I was owed a new key fob with the vehicle and they gave me a "We Owe" slip for it and told me I could take it to any local dealer (I didn't live close) and they would make it and bill Midlands for it. Sounds easy and who am I to know any different. I make an appointment with my local Honda dealership to have it done and upon arrival, they have no clue what I'm talking about and they don't even have an account setup with that dealership to do that. They call Midlands to see if they can pay for it via credit card to take care of me and Midlands gives them the runaround for a good while about their credit card isn't working and can we send you a check? They also seemed to have no memory of the purchase and who I was, even though I'd just purchased the vehicle there like 10 days before. In the end, I was forced to pay nearly $300 for a new key fob that I was told would be billed to Midlands. Then I had to contact Midlands and request reimbursement via a mailed check. Needless to say, this is not what I was told when I purchased the vehicle and I was not happy. For anyone considering purchasing a vehicle here, definitely read some of the Yelp reviews! They are independently owned and if you do go here and they don't live up to what they say, report them to American Honda at (800) 999-1009!! It does affect them when they get reported, especially in numbers. More

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