Ron Marmolejos | Page 5

The staff is pleasant and helpful. . they answered all your questions to the best of their knowledge. . they answered all your questions to the best of their knowledge. More

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The staff s very friendly and polite, but I am no very happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did More

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Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

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I have been seeing Brogan and in particular, Ron from service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K More

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Well organized, clean, and neat. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. More

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Picked ordered part they installed it also did oil ch. and rotation did not take long and rotation did not take long More

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It was very easy to get an appointment for an oil change. When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the serv When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the service and the people were very nice. The waiting room was comfortable too. More

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Wasting time and money. I went there because my car has a problem with the break. My car was there for 4 days and they did not fix anything. They changed a tire air sensor a I went there because my car has a problem with the break. My car was there for 4 days and they did not fix anything. They changed a tire air sensor and charged me $540.00 dollars plus oil change and the diagnostic. I recommend do not go there. If you call them or send an email they never answer. More

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Great service . Friendly environment; happy with the personal attention you get from the person assigned to you. Your kept well informed. Great place to do busines Friendly environment; happy with the personal attention you get from the person assigned to you. Your kept well informed. Great place to do businesses with. More

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The service department is lacking skilled technicians and service advisors who are able to follow through and complete their job. Took multiple visits to have the same concerns address and they unable to co service advisors who are able to follow through and complete their job. Took multiple visits to have the same concerns address and they unable to correct them. Service department lacks process, follow through, and wastes time. Also causes minor damage to my vehicle said they’ll take care of it and don’t seem to remember when it’s time to make good. Would not recommend using this service department. More

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