Ron Fondaw

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume responsibility to fix defective part. Imposible to break a light by touch when is meant to be touched to turn it on ! I wonder how many others have to pay out of pocket after they are told at time of purchase bumper to bumper cover and is not a real deal!! Last truck I will buy from this place. More

by fgiovanetty Verified Customer Verified Customer

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Katlyn was so kind and helpful. We really enjoyed working with her. While my car was able to be repaired, it was frustrating that Volkswagen no longer makes the part that was needed We really enjoyed working with her. While my car was able to be repaired, it was frustrating that Volkswagen no longer makes the part that was needed for my model year. More

by EFoster Verified Customer Verified Customer

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I loved how this dealership took care of me. I made a last minute appointment, and they were able diagnosis the problem and fix it in the same day. I made a last minute appointment, and they were able diagnosis the problem and fix it in the same day. More

by Chey M Verified Customer Verified Customer

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I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80 Verified Customer Verified Customer

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Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. friendly and always gives us great advice with our Volkswagen. More

by biresdon Verified Customer Verified Customer

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Service Advisor Ashleigh answered many of my periodic maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires and the dispensing of the VW Specification Diesel Engine Oil. More

by KEP Verified Customer Verified Customer

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I have been a faithful and happy customer of Lakeland VW for many years. Every one from the receptionists to the sales and service staff. I've purchased three VWs from this dealership and always return be for many years. Every one from the receptionists to the sales and service staff. I've purchased three VWs from this dealership and always return because of my trusting their service and honesty. More

by melindawb Verified Customer Verified Customer

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Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20 Verified Customer Verified Customer

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Went into the service department they was very courtesy and kind and they got me in and out and kind and they got me in and out More

by tdewdney Verified Customer Verified Customer

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The service department at Lakeland VW are the best in the area. The team there are top notch! area. The team there are top notch! More

by dcingarijr Verified Customer Verified Customer

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