Ron Daly

Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventual Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking. More

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Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

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Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés ha Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options. More

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Lloyd is the guy to go for any car buying he made sure we got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our questions and we just know we will be back to five star chevrolet. More

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Everyone at the dealership was very helpful and informative. I especially enjoyed working with Lloyd. informative. I especially enjoyed working with Lloyd. More

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Superb Experience from all departments and everyone we dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! dealt with showed the definition of excellent customer service !!! James, Austin and Lee were outstanding !!! More

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Very nice experience quick and pain less look forward to next time with five star next time with five star More

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Always Top Notch Service. I would recommend Sam Pack Five Star Chevrolet all day every day. I would recommend Sam Pack Five Star Chevrolet all day every day. More

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Dealer had a very friendly staff, with no pressure, and was easy to deal with. was easy to deal with. More

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Excellent teamwork by everyone involved. The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thank The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thanks again. More

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