Ron Daly

Five Star Chevrolet responded

Congratulations, Coach, on your new vehicle from Five Star Chevrolet. Your sales team remains available at 972-389-6700. Don't hesitate to stop by or call 972-389-6700. We are here to help you fully enjoy your ride. Thank you, Alan Brown, General Manager

Five Star Chevrolet responded

Congratulations, 88luisbeltrans, on your new vehicle from Five Star Chevrolet. Lloyd is an asset to our customers and dealership. Should you need our technical or maintenance advice, please call 972-389-6700. We want to make driving your new Chevy the best experience. Thank you and enjoy your ride. Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

CeceNicole, We are so thrilled that you had another phenomenal experience with the Five Star Chevrolet team. Your kind words about Joe, Austin, Matt, Lee, and Gio are truly appreciated – they all work incredibly hard for our customers. Knowing that you find the drive worthwhile as a two-time customer means the world to us! We can't wait to welcome you back for your next vehicle! Reach us for advice any time at 972-389-6700. Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Bpgraham, We understand your frustration regarding the vehicle you were interested in. We want to clarify that the vehicle was an active loaner, still in service, at the time of your inquiry. Jovonte contacted you via phone and email to explain this and requested you schedule an appointment so we could remove the vehicle from the loaner program for your review. The initial worksheet showed 1 mile due to the vehicle being in loaner service and having inaccurate mileage at the time. We regret the misunderstanding and that you felt we were attempting to sell you a used vehicle. We apologize for any rudeness you perceived. We acknowledge that your visit was brief and that you left before we could fully address your concerns. James has reached out to you to see if we can still assist you and resolve this situation. Please reach James or me at 972-389-6700. We are committed to finding a solution and hope to hear from you soon. Respectfully, Alan Brown, General Manager

Five Star Chevrolet responded

Thank you, L.machinfranco10, for shopping at Five Star Chevrolet! We're so glad you've enjoyed your experiences with us. We look forward to helping you enjoy your new vehicle. Thank you for your feedback and please call us at 972-389-6700 for advice any time. Congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Jesstgrooms, This is wonderful to hear! We're excited you had such a positive experience at Five Star Chevrolet. Reach Lloyd and our team at 972-389-6700 should have questions about your purchase. We are here to help you enjoy your ride. Thank you for sharing your feedback. Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

We're so glad you had such a positive experience at Five Star Chevrolet, sunriseranch1979. Thank you for the kind words. We appreciate your business and look forward to helping you enjoy your new car. Stay in touch at 972-389-6700. Congratulations! Best regards, Alan Brown, General Manager

Five Star Chevrolet responded

Congraulations, Skippo, on your new vehicle! Thank you for recognizing so many Five Star Chevrolet team members. We welcome the chance to share our vehicle knowledge. Reach us at 972-389-6700 to let us know how we can help you enjoy your ride. Thanks again, Alan Brown, General Manager

Five Star Chevrolet responded

Lizzyidol, We're absolutely delighted to hear Lloyd and Ron made your experience at Five Star Chevrolet so positive. We truly value your feedback and are so glad that they were able to assist you with the purchase of your new truck efficiently. We're committed to making the car-buying process as smooth and enjoyable as possible for all our customers and we remain available for questions at 972-389-6700. Enjoy your ride and congratulations! Best regards, Alan Brown, General Manager