Dealership Experience
22 yrs, 4 mos
Languages Spoken
Russian
588 Reviews
Write a Review588 Reviews of Roman Zeltser
August 19, 2015
Great experience I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchas I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchased it to ask some questions and everybody was so happy to help. Great experience! More
Other Employees Tagged: Buddy Naipaul , Rigaud Simon
June 23, 2015
One of the best dealerships I've ever been to I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti be I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti before that weekend. I visited the dealership on the 30th of May. Before that visit, I made few stops at two other infiniti dealerships (Infiniti of Bayside and Manhasset Infiniti). The service at Queens infiniti was great but their deals weren't working for me. The service at Mahasset Infiniti was pure junk but they had the deals I liked. I took a leap of faith and waited another day to visit Kings. I am so glad I took that step! The atmosphere is little slow at this dealership and its not as big of a dealership as the other two so I was little worried if anyone would help me properly. Believe it or not, I got both the BEST deal and also the BEST service at this place. I was helped by Mr. Zeltser. He is a 'straight get to the point' kind of person and at that point that is really what I wanted. He told me everything straight forward and what deals they have and what they can offer and VOILA! I made the deal the same day. I am extremely lucky to have come to this dealership and meet Mr. Zeltser. His knowledge as well as his customer service skills really differentiated him amongst others in the other dealerships. Thank you very much for the service and I will highly recommend everyone to go this place for all their Infiniti needs. I know people prefer something nearer to their house but believe me, if you want the best deals and the best service, make the small trip to this dealership. You will NOT be dissapointed. More
January 26, 2015
friendly and very helpful. I would definitely send my frien I had a great experience with Roman Zelda terms and Natasha Kingston, I would definitely recommend my friends and family to these to. Thank you I had a great experience with Roman Zelda terms and Natasha Kingston, I would definitely recommend my friends and family to these to. Thank you More
Other Employees Tagged: Natasha kingston
December 01, 2014
Comfortable Very friendly and relaxed dealership. No pressure at all! The salesmen and management did everything they could to get me and my wife the best deal. T Very friendly and relaxed dealership. No pressure at all! The salesmen and management did everything they could to get me and my wife the best deal. They also answered all our questions and called us to see how everything was going with the car. Infiniti has great cars! I recommend everyone to come to this dealership More
Other Employees Tagged: Rigaud Simon
August 12, 2014
Customer Best experience ever,I would definitely recommend anyone to go buy their car over there.great customer services,they work with you through the whole a Best experience ever,I would definitely recommend anyone to go buy their car over there.great customer services,they work with you through the whole application.great team support to help you with your decisions..i just bought my Q50 infinity 2014,trade my G35 2004..love it !!!!! Runnin great!!! More
Other Employees Tagged: Rigaud Simon
August 05, 2014
Excellent price and service Just purchased Infiniti QX60, traded in my 2007 Lexus GS350 and 2009 Mini Cooper S. Great experience dealing with Roman; make sure you ask for Roman, Just purchased Infiniti QX60, traded in my 2007 Lexus GS350 and 2009 Mini Cooper S. Great experience dealing with Roman; make sure you ask for Roman, he''ll give you the price you can't refuse because the price is lower than TRUECAR.COM. Service is excellent, no BS, straight to the point. More
July 11, 2014
Great lease experience...cheaper then anywhere nearby Quoted lowest possible lease anywhere in the area and followed through on price...GREAT overall experience....Natasha was phenomenal over the phone an Quoted lowest possible lease anywhere in the area and followed through on price...GREAT overall experience....Natasha was phenomenal over the phone and then Roman followed up with exceptional overview of the car upon delivery More
Other Employees Tagged: Natasha Kingston
June 11, 2014
Great car buying experience I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to be difficult to find the car I wanted. At one point, one of the dealerships told me that I was not going to find the car because there were none in the market. But Kings Infiniti came to the rescue. In a day or so, I received a phone call from Natasha letting me know that they had the vehicle available. We were able to negotiate a deal over the phone. I was weiry about signing on the dotted line before actually seeing the vehicle. Natasha gave me the courtesy of extending the deal for a few days until I was able to go to the dealer and take a look at the car. Sure enough it was the car I wanted and I went ahead with my purchase. Natasha was extremely helpful answering all my questions and going the extra mile to make my car buying experience a pleasurable one. Upon picking up the car, I was introduced to Roman Zeltser who had all the paperwork ready for me to sign and proceeded to give me a tutorial on the vehicle before I went on the road. He was very informative and reassuring. Roman and Natasha have both followed up with me to make sure I was comfortable with the car and if I had any questions. Kudos for Kings Infiniti. Keep up the good work! More
Other Employees Tagged: Natasha Kingston
June 09, 2014
Sales Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while I tried to figure out what worked best for me in regards to my budget. Overall, it was great doing business with him. I will definitely look for him when my current lease expires. More
January 29, 2014
I leased an Infiniti G37x in Oct/2010 from Roman who was a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or le a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or lease a new car. This time he gave me a better deal than the last car though still not the best I expected so I rated 4. I am expecting Roman will give me the best deal 3 years from now for my 3rd Infinite car so I can rated 5 on the price as well. Overall, a great sales at a great car dealer in NYC. More

