138 Reviews of Roman Artalejo
January 15, 2025
My salesman was Romen Artalejo and he was very responsive and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip dur and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip during financing with the Finance Manager. He went over the Lojack part fairly quickly and said it’s part of the car already which I understood as the previous owner had it installed and paid for but I misunderstood. I should’ve looked more closely and saw he added it my contract for an additional $1250 or something like that. I would have declined that right away if I was paying more attention. It didn’t even save me much in my insurance premium. So watch out for that. Romen is great though. I recommend you work with him and do your research on interest rates and hidden/added on charges. More
Other Employees Tagged: Adrian Sandoval, A.J. Gordan
December 17, 2024
Romen Artalejo is a pleasure to work with. He‘s knowledgeable, helpful, and answered all my questions. I highly recommend Walter’s Audi of Riverside and seeing Romen for your car buying needs. He‘s knowledgeable, helpful, and answered all my questions. I highly recommend Walter’s Audi of Riverside and seeing Romen for your car buying needs. More
Other Employees Tagged: Kevin Bolden, John Scholz, A.J. Gordan
November 14, 2024
My wife was looking for an Audi and we decided to go to Riverside Audi. We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t Riverside Audi. We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t concerned with “making the deal” but rather; what was the best car for my wife. He was transparent, and a true professional. We met with the manager, “Kevin” who again, was truly a pleasure to deal with. He was fair on the trade in price of the vehicle we brought in and you could tell that he and Romen work well together. Once we found a car, we met with AJ in finance. Again, he wasn’t pushy about the warranty packages but rather, what would be best for us. The whole experience from beginning to end was positive and I truly appreciated being treated with respect, kindness and dignity. It was a pleasure working with everyone involved! More
Other Employees Tagged: Kevin Bolden, A.J. Gordan
August 11, 2024
We had a great car buying experience with Vinnie and the entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So ha entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So happy my daughter chose to purchase her first Audi at Walter’s Audi Riverside! Highly recommended …from initial search inquiry to communication after the sale! Thanks, guys! More
Other Employees Tagged: John Scholz, David Yi, Vinny Ginsberg , Greg in Finance
August 10, 2024
My partner and have done multiple deals throughout the years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not onl years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not only they tried to scam us with a LoJack device charge of $1500 added to the original price of $53500 that wasn’t advertised, the level of customer service is deplorable, definitely not a high end car business. From the lack of knowledge that the sales man showed to the very unprofessional and rude behavior of the so called “sales manager” Kevin B, who kept speaking over my partner and getting loud, we also asked to speak to GM John Scholz days ago and no one has followed up. A $60k deal lost for horrible customer service and unprofessional behavior. We took the day off to drive to California from Phx from our really busy schedule, but General Sales manager just decided to be rude and unprofessional so we decided not to. Stay away! There’s many other far better dealerships in the LA area. More
Other Employees Tagged: Kevin Bolden, John Scholz
May 02, 2024
I had a wonderful experience buying a used Audi with low miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and effi miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and efficiently. I would highly recommend them!! More
Other Employees Tagged: Greg Meer
April 16, 2024
Rob Benedict was amazing through this whole process! !! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! H !! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! He’ll go above and beyond for u!!!! More
Other Employees Tagged: Rob Benedict , Bryan Villasenor
March 18, 2024
The experience was very easy and helpful to go through overall I’m happy with how everything came about overall I’m happy with how everything came about More
Other Employees Tagged: John Scholz , Bryan Villasenor
February 20, 2024
I was shopping for an Audi Q5e for about two weeks in February 2024. I was about to go through with a purchase but thought I'd reach out to Walter's Audi to continue doing my due diligence before moving February 2024. I was about to go through with a purchase but thought I'd reach out to Walter's Audi to continue doing my due diligence before moving forward. I am so glad I did because I Met ROMEN ARTALEJO at Walter's Audi. Romen Artalejo was very helpful and made the process very easy. Within 3 hours of my first time speaking with Romen Artalejo, the Audi Q5e was on my driveway as Romen Artalejo delivered the car personally to my home. Thank you, ROMEN ARTALEJO! More
Other Employees Tagged: Bryan Villasenor