Rolando Pedraja Jr
Rolando Pedraja Jr at Lincoln of Cutler Bay
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Rolando Pedraja Jr

Finance Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Rolando Pedraja Jr

December 31, 2024

Dealership Rating
Employee Rating

Desastre nidos de estafadores. Cuatro días para que diera respuesta el banco. Se burlan del cliente para sacar dinero a toda costa. Son una mafia. Este 2025 les deseo que los boten More

by Leonardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Lincoln of Cutler Bay responded

Hola Leonardo, nos gustaría tener la oportunidad de intentar recuperar tu confianza en nuestro negocio y resolver este asunto por ti, si aún podemos. Llámenos al (786) 857-5000 lo antes posible para que podamos trabajar con usted para mejorar esto. Esperamos hablar con usted pronto. Cuidarse.

December 07, 2024

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Employee Rating

La attention de los representantes que me atendieron fue exelente estoy muy agradecido por toda la attention recibida More

by josealima43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Fernandez, Ariel Gutierrez Graveran, Roberto Hernandez , Danny Oropesa , very good

Dec 12, 2024

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan buena y una calificación tan alta. Si tienes alguna otra necesidad o pregunta, ¡estaremos encantados de ayudarte! ¡Buen viaje!

November 29, 2024

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Excellent service friendly atmosphere great experience- surprisingly fast for in dealer lease - home delivery of vehicle and in line signing great More

by diane.bardelas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Fernandez , Jose

Dec 06, 2024

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

November 12, 2024

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Excellent Service since the moment you put foot on the door! My expectations were above and beyond! More

by yarekhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Perez Sanchez, Jesus Roque Perez , Melissa, Ortiz

Nov 13, 2024

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Dealership Rating
Employee Rating

Awesome facility! Awesome salesman, Mr. Torres. The F&I person was pleasant and helpful, a man of his word. Overall excellent experience! A great place to purchase a v More

by Jtauqeerjeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduart Torres Aguilar

Nov 01, 2024

Lincoln of Cutler Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lincoln of Cutler Bay (11373). Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

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Excellent service! ! The sales person was courteos, professional and attentive. Satisfied customer for life. My next car will definitely be another Lincoln!! More

by Amada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon

Oct 18, 2024

Lincoln of Cutler Bay responded

Hello Amada, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

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Employee Rating

It was a nice experience. Everyone was very kind and we are pleased with our beautiful aviator! More

by crisraq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Fernandez, Jesus Roque Perez, Mark Thomas , Herickson Reynoso *********

Sep 29, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2024

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Employee Rating

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz Rodriguez

Sep 21, 2024

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

August 17, 2024

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Employee Rating

This was an incredibly good shopping experience at Lincoln of Cutler Bay. Jean-Pierre was a professional salesman and I would highly recommend him. His attention to detail before and after the sale w More

by Tobiasjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 06, 2024

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 13, 2024

Dealership Rating
Employee Rating

The salesman was awesome. No extra pressure some back-and-forth with the manager, and if they could reduce the amount of paperwork, it would be great More

by j
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon

Aug 16, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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