Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Rolando Pedraja Jr

Overview Reviews (30) Inventory (281)

Contact Me

View All Employees

< View All Employees

Rolando Pedraja Jr

Refer Me

Rolando Pedraja Jr

Finance Manager

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

Contact Me

4.6

30 Reviews

Overview Reviews (30) Inventory (281)

4.6

30 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Rolando Pedraja Jr

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

30 Reviews of Rolando Pedraja Jr

March 18, 2025

Dealership Rating

Employee Rating

Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are there More

by Cissiethevirgo25

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Karen Rodriguez, Sebastian Fernandez, Ariel Gutierrez Graveran, William J Hallstrom, Roberto Hernandez, Jesus Roque Perez , Isadora

Report | Print

Mar 22, 2025 -

Lincoln of Cutler Bay responded

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Lincoln of Cutler Bay (11373). We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Mar 22, 2025 -

Cissiethevirgo25 responded

No thank you I Came to you guys so many times. I called and Roberto stated he “did not care he got his sale”. I came there And you guys sold me a car and less than 2 hours later the check engine came on. We came to service Business day and service did not treat me like a customer. They told me sales said i did not have a warranty with them and pushed me and my car out. But you don’t need a warranty to get a belt changed ! I CAME 3 times less than a week to speak to Isadora and booked an “appointment” for her to say AGAIN they can’t service me. I asked many times how much was the belt? No one told me. Purposely sold me a bad car . DO NOT COME HERE ! And their General Manager (Kerry) knows what they are doing ! But I caught on to their SCAM! now 1 week after having the car The car went up in smoke ! They do not help !

March 16, 2025

Dealership Rating

Employee Rating

DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in multiple different areas. Now to fix it i have to pay more than what the car's worth. When I went there I was there from 6pm till near midnight. It was horrible. If your looking for a used car go somewhere else DO NOT GO HERE!! More

by conroymclean434

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jonathan Josue Bermudez, Caridad Castro, Jean-Pierre Colimon, Jesus Roque Perez, Jose Sanjurjo Sanchez

Report | Print

Mar 19, 2025 -

Lincoln of Cutler Bay responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

December 31, 2024

Dealership Rating

Employee Rating

Desastre nidos de estafadores. Cuatro días para que diera respuesta el banco. Se burlan del cliente para sacar dinero a toda costa. Son una mafia. Este 2025 les deseo que los boten Cuatro días para que diera respuesta el banco. Se burlan del cliente para sacar dinero a toda costa. Son una mafia. Este 2025 les deseo que los boten a todos. A Y hay un tipo que solo sabe correr. No camina. Desastre de lugar. Estafadores More

by Leonardo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Juan Camilo Andreani, Emiliano Nahuel Arrieta, Jonathan Josue Bermudez, Sebastian Fernandez, Ricardo Figueroa Principe, Ariel Gutierrez Graveran, Roberto Hernandez, Mauro Diaz, Nayla Diaz

Report | Print

Jan 02, 2025 -

Lincoln of Cutler Bay responded

Hola Leonardo, nos gustaría tener la oportunidad de intentar recuperar tu confianza en nuestro negocio y resolver este asunto por ti, si aún podemos. Llámenos al (786) 857-5000 lo antes posible para que podamos trabajar con usted para mejorar esto. Esperamos hablar con usted pronto. Cuidarse.

December 07, 2024

Dealership Rating

Employee Rating

La attention de los representantes que me atendieron fue exelente estoy muy agradecido por toda la attention recibida exelente estoy muy agradecido por toda la attention recibida More

by josealima43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Fernandez, Ariel Gutierrez Graveran, Roberto Hernandez , Danny Oropesa , very good

Report | Print

Dec 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan buena y una calificación tan alta. Si tienes alguna otra necesidad o pregunta, ¡estaremos encantados de ayudarte! ¡Buen viaje!

November 29, 2024

Dealership Rating

Employee Rating

Excellent service friendly atmosphere great experience- surprisingly fast for in dealer lease - home delivery of vehicle and in line signing great surprisingly fast for in dealer lease - home delivery of vehicle and in line signing great More

by diane.bardelas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Fernandez , Jose

Report | Print

Dec 06, 2024 -

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

November 12, 2024

Dealership Rating

Employee Rating

Excellent Service since the moment you put foot on the door! My expectations were above and beyond! door! My expectations were above and beyond! More

by yarekhany

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo Perez Sanchez, Jesus Roque Perez , Melissa, Ortiz

Report | Print

Nov 13, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Dealership Rating

Employee Rating

Awesome facility! Awesome salesman, Mr. Torres. The F&I person was pleasant and helpful, a man of his word. Overall excellent experience! A great place to purchase a v Awesome salesman, Mr. Torres. The F&I person was pleasant and helpful, a man of his word. Overall excellent experience! A great place to purchase a vehicle. The staff was very friendly. More

by Jtauqeerjeff

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eduart Torres Aguilar

Report | Print

Nov 01, 2024 -

Lincoln of Cutler Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lincoln of Cutler Bay (11373). Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2024

Dealership Rating

Employee Rating

Excellent service! ! The sales person was courteos, professional and attentive. Satisfied customer for life. My next car will definitely be another Lincoln!! ! The sales person was courteos, professional and attentive. Satisfied customer for life. My next car will definitely be another Lincoln!! More

by Amada

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jean-Pierre Colimon

Report | Print

Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hello Amada, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2024

Dealership Rating

Employee Rating

It was a nice experience. Everyone was very kind and we are pleased with our beautiful aviator! Everyone was very kind and we are pleased with our beautiful aviator! More

by crisraq

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Fernandez, Jesus Roque Perez, Mark Thomas , Herickson Reynoso *********

Report | Print

Sep 29, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2024

Dealership Rating

Employee Rating

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Ortiz Rodriguez

Report | Print

Sep 21, 2024 -

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

Dealership Inventory (281 Vehicles)

2025 Lincoln Aviator | new

$56,424

2025 Lincoln Aviator

new

Infinite Black Metallic Clearcoat exterior

Automatic

Rear-wheel Drive

$56,424

View Vehicle Details

View Details

2025 Lincoln Nautilus | new

$50,935

2025 Lincoln Nautilus

new

White Platinum Clearcoat Metallic exterior

Automatic

All-wheel Drive

$50,935

View Vehicle Details

View Details

2025 Lincoln Nautilus | new

$48,599

2025 Lincoln Nautilus

new

Black Metallic exterior

Automatic

All-wheel Drive

$48,599

View Vehicle Details

View Details

2019 Cadillac XT5 | used

$22,990

2019 Cadillac XT5

used

Radiant Silver Metallic exterior

Automatic

Front-wheel Drive

$22,990

View Vehicle Details

View Details

2024 Lincoln Navigator | new

$86,296

2024 Lincoln Navigator

new

Pristine White Metallic Tri-Coat exterior

Automatic

Four-wheel Drive

$86,296

View Vehicle Details

View Details

2025 Lincoln Nautilus | new

$48,812

2025 Lincoln Nautilus

new

Radiance Metallic exterior

Automatic

All-wheel Drive

$48,812

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.