Rolando Najera
Rolando Najera at Laird Noller Ford of Lawrence
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Rolando Najera

Business Manager

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.4
74 Reviews
4.4

74 Reviews

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74 Reviews of Rolando Najera

February 16, 2025

Dealership Rating
Employee Rating

Great experience. Aaron Foster put me in touch with Shannon Hayden. I found exactly what I was looking for at the price point I wanted. Rolando made my financing a bre More

by marianne7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Foster, Shannon Hayden

Feb 19, 2025

Laird Noller Ford of Lawrence responded

Thank you for your review! We're glad Aaron, Shannon, and Rolando made the process easy for you. Enjoy your new vehicle!

February 14, 2025

Dealership Rating
Employee Rating

I had a Pleasant experience, very happy with my vehicle. Jesse my salesman was excellent, he was knowledgeable, friendly, and helpful thru the whole process. More

by Tonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse

Feb 14, 2025

Laird Noller Ford of Lawrence responded

We are very happy that you had such a great experience with Jesse, if there is more we can do to improve your purchasing time and experience in the future reach out: customerconcerns@lairdnoller.com

February 12, 2025

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Employee Rating

Although it's exhausting to negotiate and haggle, I believe I got a fair deal. The finance person was really pushing comprehensive coverage and tried multiple times. I acknowledged that this was obviou More

by lameyer825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Hayden

Feb 14, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your honest feedback. We understand that the negotiation process can be exhausting, and we appreciate your patience. While we're glad you feel you got a fair deal, we’re sorry to hear that the finance process felt overwhelming. Your experience is important to us, and we’ll use your feedback to improve. If there’s anything we can do to make your next visit smoother, please let us know. We appreciate your business and hope to serve you again in the future! customerconcerns@lairdnoller.com

February 09, 2025

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Everyone we dealt with was helpful. Our salesperson Eddie was not pushy just helpful. Customer service great from all involved. More

by Pbeasley10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haliey Smith, Eddie Proctor , Eric and Tucker.

Feb 10, 2025

Laird Noller Ford of Lawrence responded

We are so happy that Noller could provide you with a a positive experience! Thank you for the time for a positive review.

February 05, 2025

Dealership Rating
Employee Rating

Very interested in finding what I looking for and very polite and informative. This is second vehicle I have purchased there More

by mulerider8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Aljizani

Feb 05, 2025

Laird Noller Ford of Lawrence responded

Thank you for your 5 star review! We appreciate your business and look forward to being your trusted car provider for years to come!

February 03, 2025

Dealership Rating
Employee Rating

Excellent service! The workers were very professional. I appreciate the services and recommend this dealership. More

by Maria Cabrales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Laird Noller Ford of Lawrence responded

Thank you for your great review! We appreciate your business and hope to serve you again soon Maria!

January 30, 2025

Dealership Rating
Employee Rating

Took 2 months to get my car back, no sense of urgency on jades part. Got it back sold it. No sense if security with it ! More

by SHERIRHOLLADAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Haliey Smith

Jan 30, 2025

Laird Noller Ford of Lawrence responded

Sherri, We apologize for your recent experience and would like to do what we can to make it right. Please contact me at aneice@lairdnoller so that we can dive deeper into this.

January 26, 2025

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Employee Rating

Very personalized and knowledgeable service from the internet sales department to purchasing, financing, and final walk through including service department information. We were treated with kindness an More

by terryenke1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Quinn

Jan 28, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing Diana and for sharing your positive experience with our dealership! We appreciate you very much!

January 26, 2025

Dealership Rating
Employee Rating

Very personalized and informative throughout the purchase process. We were treated with respect and kindness as they walked us through purchasing, financing, and operating our new truck More

by terryenke1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Quinn

Jan 28, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 26, 2025

Dealership Rating
Employee Rating

Fast and efficient. Service staff was very friendly and accommodating. Will definitely be bringing my vehicle back. More

by edulin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schmidt, Aaron Foster, Ali Aljizani, Ashton Orcutt, Haliey Smith, Ann Neice , Josh Andrew, Sarah Clark, Matt Fraley

Jan 28, 2025

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

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