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Roland Lynn
Roland Lynn at Clay Cooley Nissan
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Roland Lynn

General Manager

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.5
8 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

4.5

8 Reviews

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8 Reviews of Roland Lynn

October 25, 2024

Dealership Rating
Employee Rating

Virgil has great customer service and takes great care of his customers and will definitely work with him again More

by Crossbones0986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Pickering, Jorge Medrano

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Oct 28, 2024

Clay Cooley Nissan responded

Hello Crossbones0986, we're happy you found our Virgil to be so supportive during your experience here at Clay Cooley Nissan. Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 28, 2024

Dealership Rating
Employee Rating

It was a very easy process to lease my car. This is about my fourth vehicle purchased through Clay Cooley Nissan. Staff is always friendly willing to answer my questions to make sure I’m inform More

by SHAROWAT1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Floyd McGriff

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Sep 30, 2024

Clay Cooley Nissan responded

Hello Sharowat1111, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

Dealership Rating
Employee Rating

Poor customer service, didn’t feel welcome everyone seems on edge. Took 2-3 hours for an oil change. More

by DMANDJ205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Lines , Jeremy Levy

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Sep 21, 2024

Clay Cooley Nissan responded

Hello Dmandj205, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve our services. We hope to hear from you soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 05, 2024

Dealership Rating
Employee Rating

Excellent buying experience and the employees are fantastic to work with! They were with me step by step and answered all my questions...I would recommend this dealership to anyone which I have done More

by LINDA93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Rosales

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Sep 07, 2024

Clay Cooley Nissan responded

Hello LINDA93, Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 05, 2024

Dealership Rating
Employee Rating

We appreciate everything that was done for us in acquiring a new vehicle. I know my child is driving in something nice and safe! More

by TRACYRR37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 05, 2024

Clay Cooley Nissan responded

Hello Tracyrr37, thank you for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 08, 2024

Dealership Rating
Employee Rating

Love Nissan customer service, the people are always friendly and very helpful and nice and very initiative of their customers More

by PRETTYGIRL.KJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles English Jr. , Dominique Dou

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Jun 12, 2024

Clay Cooley Nissan responded

Hello Prettygirl.kj83, We really appreciate your feedback! Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2024

Dealership Rating
Employee Rating

Kudos 👏. Anthony was Profesional and got right to work for me. If you are military go see Anthony. I told him what I needed, what I was putting down, and he More

by T.banks214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hensley , Anthony mejorado

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Jun 07, 2024

Clay Cooley Nissan responded

Hello T.banks214, Thank you for taking the time to leave this amazing review for us at Clay Cooley Nissan. We're happy Anthony could meet your expectations! It's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2024

Dealership Rating
Employee Rating

Anthony was Profesional and got right to work. If you are military go see Anthony. More

by Big T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leonardo Barbosa, David Hensley , Anthony Mejorado

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Jun 07, 2024

Clay Cooley Nissan responded

Hello Big T, We're happy you found Anthony to be so supportive during your experience here at Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your purchase experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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